Sales Operations Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Align sales objectives with the overall company strategy and work collaboratively with revenue teams.

• Implement quality control measures to ensure consistent and reliable processes.

• Collaborate with sales leadership to enhance sales methodologies, enablement, operations, and reporting.

• Manage Salesforce performance, ensuring adoption and compliance with policies and standard operating procedures.

• Audit and uphold the integrity of Salesforce data by merging duplicates, rectifying inaccuracies, and performing data cleanup.

• Address daily sales user issues and eliminate system obstacles.

• Oversee and configure revenue technology platforms such as Salesforce, Outreach, Chili Piper, and Gong.

• Monitor newly established processes and collect feedback to refine workflows.

• Participate in Revenue Operations projects, including data migrations and tool implementations.

• Document standard operating procedures (SOPs) and develop training materials and how-to guides.

• Create and maintain reports and dashboards to provide insights into pipeline health and sales representative activities.

⛳️ Requirements

• A minimum of 1 year of experience in sales, operations, and sales operations management.

• Experience in a SaaS or fast-paced startup environment.

• Self-motivated and capable of working independently.

• Strong presentation, communication, and interpersonal skills.

• Ability to distill key insights and effectively communicate them to leadership, particularly in Revenue Operations.

• Experience adhering to established processes using a CRM; familiarity with Salesforce is advantageous.

• Passion for startups, sales, and technology, combined with a strong desire to excel.

• Excellent organizational and time management abilities.

🏝️ Benefits

• Flexible remote work options.

• Hybrid and remote work models available depending on proximity to office hubs.

• Opportunities for travel to team and company-wide offsite events multiple times a year, with full attendance support.

• Competitive base salaries.

• Generous Paid Time Off policy.

• Paid maternity, parental bonding, and medical leave.

• Comprehensive Medical, Dental, Vision, and Prescription coverage; employee-only plans cover 100% of premiums, and family coverage costs are covered at 50%.

• Access to free, confidential counseling services through BetterHelp.

• 401(k) Retirement Savings Plan with a 100% employer match on contributions up to 6%.

• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).

• Life and Accidental Death & Dismemberment (AD&D) Insurance.

• Up to $60/month for fitness, mental health, or other wellness-related expenses.

• $300 home office setup bonus after completing one year of employment.

• Support for ongoing education and professional development.

• Engaging activities and office amenities.