Sales Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the key Sales Operations partner for regional distributors and emerging channels, including Foodservice, C-Store, alternative retail, and other developing market routes.

• Oversee the onboarding of distributors and customers, item setup, product documentation, system readiness, creative requests, demos, product transitions, and ongoing operational requirements.

• Collaborate with Sales, Supply Chain, Finance, Shopper Marketing, Customer Service, and other stakeholders to manage requirements, timelines, deliverables, and address operational challenges.

• Assist in commercialization and launch readiness for new products, packaging modifications, limited-time offerings, and customer-specific initiatives.

• Identify and rectify execution gaps related to orders, shipping, logistics, inventory availability, and customer or distributor demands.

• Ensure the accuracy of customer, distributor, product, and program data across internal systems and third-party platforms.

• Oversee visibility and management of aging, short-dated, discontinued, and closeout inventory opportunities to facilitate timely disposition and mitigate inventory risk.

• Create and maintain scalable processes, tools, and reporting that enhance visibility, accountability, and execution while minimizing manual tasks and supporting business growth.

• Report directly to the Director of Sales Operations.

⛳️ Requirements

• Over 8 years of demonstrated experience in sales operations, business analysis, or sales support management.

• Proven track record in onboarding new customers.

• Capability to partner cross-functionally with supply chain and operations to develop creative solutions for shipping and logistics challenges.

• Familiarity with syndication tools such as Syndigo, 1WorldSync, Salsify, or similar platforms.

• Strong organizational skills and meticulous attention to detail.

• Experience managing the complete process of tracing the sales journey and conversion rates throughout the sales funnel.

• Proficient in program and project management.

• Ability to produce accurate work efficiently and quickly, with excellent follow-up communication.

• Skill in determining and managing priorities and adapting to a dynamic, fast-paced environment.

• Excellent interpersonal, written, and verbal communication skills.

• Alignment with OLIPOP company values: Humility, Aspiration, Commitment, Integrity, and Engaged Empathy.

• Ideal experience in CPG and supporting Regional Distributors, C-Store, and Foodservice.

• Expected travel is approximately 15%.

🏝️ Benefits

• Bonus opportunities.

• Fully remote work arrangement.

• In-person offsite meetings.

• Reasonable accommodations provided during the application process and employment.