Sales Operations, GTM Systems Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Act as the main administrator for Salesforce.

• Oversee user setup, permissions, security profiles, roles, and access controls.

• Configure and maintain Salesforce objects, fields, page layouts, validation rules, flows, and automation processes.

• Track user adoption and platform performance.

• Manage integrations with essential business applications.

• Own the Salesforce and HubSpot ecosystem.

• Oversee lead synchronization, lifecycle stages, lead routing, and attribution processes.

• Ensure smooth integration between Sales and Marketing workflows.

• Support campaign tracking, attribution reporting, lead scoring, segmentation, nurture programs, and marketing automation initiatives.

• Lead sales forecasting processes and reporting schedules.

• Assist with weekly pipeline reviews and forecast discussions.

• Provide support to Account Executives with Territory, Account, and Opportunity Plan Management.

• Monitor pipeline health, coverage, progress, and conversion metrics.

• Identify pipeline risks, bottlenecks, and performance trends.

• Deliver precise and timely revenue reporting to leadership.

• Build and maintain dashboards for Sales, Marketing, Sales Engineering, and Executive Leadership.

• Analyze pipeline performance, sales activities, conversion rates, and win/loss trends.

• Create KPI reporting frameworks and executive scorecards.

• Uphold opportunity management standards, CRM best practices, and operational documentation.

• Assist with territory management and account ownership structures.

• Establish and enforce CRM data quality standards.

• Lead data cleansing, enrichment, and governance initiatives.

• Provide Salesforce and process training to both new and existing users.

• Offer daily support for CRM-related inquiries and issues.

• Promote user adoption and system utilization.

• Minimize administrative tasks for customer-facing teams.

• Create a scalable operational framework to support future business growth.

⛳️ Requirements

• 3-5+ years of experience in Sales Operations, Revenue Operations, Commercial Operations, or Salesforce Administration.

• Strong practical Salesforce administration experience.

• Proven experience managing Salesforce and HubSpot integrations, including data synchronization, lifecycle stages, lead routing, and attribution.

• Hands-on HubSpot administration and marketing operations experience.

• Experience in supporting both Sales and Marketing teams.

• Strong capabilities in reporting, dashboarding, and analytics.

• Experience in supporting forecasting and pipeline management processes.

• Advanced skills in Microsoft Excel.

• Excellent analytical and problem-solving abilities.

• Outstanding stakeholder management and communication skills.

• Ability to function effectively in a fast-paced, growth-oriented environment.

• Salesforce Administrator Certification (preferred).

• HubSpot Certification (preferred).

• Experience in the SaaS or technology sector (preferred).

• Proficiency in Power BI (preferred).

• Experience in marketing automation (preferred).

• Knowledge of revenue attribution and funnel analytics (preferred).

• Familiarity with Salesforce (preferred).

• Exposure to MEDDPICC or enterprise sales methodology (preferred).

• Experience in building scalable revenue operations processes (preferred).

🏝️ Benefits

• Competitive salary.

• Fully remote work environment.

• Flexible working hours.

• Twenty-five days of annual leave (in addition to public holidays).

• Pension plan.

• Private health care that includes family members.

• Training support.

• Regular company meetups.