Product Marketing Manager – Card Not Present, eCommerce Processing, Value Added Solutions

This is a fully remote position, open to applicants in United States.

📋 Description

• Spearhead the go-to-market strategy, positioning, and messaging for NMI's card-not-present processing solutions and Value Added Services portfolio.

• Establish outcome-driven value propositions tailored for ecommerce merchants, subscription businesses, marketplaces, and software platforms.

• Craft distinct narratives centered on the success of merchants and partners.

• Collaborate with Product Management to shape roadmap decisions by leveraging insights from merchants and competitive analysis.

• Assist in the launch of new processing capabilities, Value Added Services features, and integrations.

• Work alongside product, sales, corporate marketing, and channel marketing teams to execute launches effectively.

• Develop launch plans, enablement materials, customer-facing messaging, and internal readiness initiatives.

• Facilitate adoption and revenue growth through onboarding, documentation, and messaging focused on the merchant experience.

• Perform market research concerning online fraud, chargebacks, PCI compliance, checkout conversion, and payment orchestration.

• Keep track of competitors and market trends.

• Create sales enablement tools, including pitch decks, battlecards, case studies, messaging frameworks, ROI narratives, and use cases.

• Assist in lifecycle messaging to promote merchant and partner adoption, expansion, and retention.

• Provide ISOs, software providers, and reseller partners with Value Added Services-focused messaging.

• Present solutions to sales teams, internal stakeholders, prospects, and partners.

• Represent NMI at ecommerce and payments industry events.

• Support analyst relationships and serve as NMI's technical voice.

• Incorporate competitive insights into product packaging, pricing, and positioning strategies.

• Develop business cases for new Value Added Service opportunities and processing improvements.

• Align product, engineering, and commercial teams on key priorities.

• Contribute to thought leadership efforts, including whitepapers, viewpoints, benchmark reports, and webinars.

⛳️ Requirements

• Over five years of B2B product marketing experience in the payments, fintech, or a closely related ecommerce technology sector; payments or fintech experience is essential.

• Experience in marketing or supporting the marketing of card-not-present payment processing, online payment gateways, tokenization/vaulting, recurring billing, fraud prevention, or other related payments/fintech value-added services.

• Capable of translating technical processing and fraud/compliance functionalities into solution-oriented, outcome-based messaging for non-technical merchants and buyers.

• Experience in supporting cross-functional product and feature launches.

• Comfortable and effective in delivering live presentations to sales teams, prospects, and both internal and external stakeholders.

• Ability to transition product narratives from a feature-and-spec-driven approach to a solution- and outcome-focused narrative.

• Utilizes AI tools as part of regular product marketing activities.

• Strong skills in storytelling, messaging, speaking, and content creation.

• Bachelor's degree in Marketing or a related field.

• Technical knowledge of payment processing, tokenization, and fraud/compliance tools.

• Experience in multi-channel marketing and distribution.

• Ability to simplify complex information into clear communications.

• Background checks and financial checks required for employment offers.

🏝️ Benefits

• Competitive salary and benefits package.

• Opportunities for personal growth and career advancement.

• Flexible PTO and dedicated sick leave.

• Health, Dental, and Vision Insurance.

• Life, Accidental Death and Dismemberment (ADD), Short-term, and Long-term Disability insurance.

• 401k matching up to 4% after two months of employment.

• Flexible Spending Account.

• Paid Parental Leave.

• Company-sponsored volunteer days.

• Employee referral program.

• Bonusly recognition for colleagues.

• Remote-first work culture.