Sales Operations Manager

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Enhance and optimize sales processes, workflows, and tools to boost efficiency and effectiveness.

• Oversee CRM systems, ensuring data accuracy, effective reporting, and high user adoption.

• Create sales reports, forecasts, dashboards, and KPI tracking to aid business decision-making.

• Offer data-driven insights and recommendations to support sales leadership.

• Collaborate with commercial and finance teams on pricing strategies, quotations, and contract management.

• Assist in the onboarding and training of new sales team members.

• Work with production, supply chain, logistics, and customer service teams to synchronize sales efforts with operational capabilities.

• Act as a vital liaison between sales and supply chain to manage lead times, inventory availability, and customer expectations.

• Lead and contribute to strategic commercial initiatives, including product launches, territory planning, and customer segmentation.

• Advocate for continuous improvement initiatives throughout the sales organization.

⛳️ Requirements

• Bachelor's degree in Business, Marketing, Supply Chain, Sales, or a related discipline.

• Over 5 years of Sales Operations experience in a multi-site manufacturing setting.

• Experience in supporting commercial teams within manufacturing, plastics, packaging, or other product-centric industries.

• Advanced skills in Microsoft Excel and CRM platforms (Salesforce, SAP, or similar).

• Strong analytical, reporting, and problem-solving abilities with a keen attention to detail.

• Demonstrated success in enhancing sales processes and supporting high-performing sales teams.

• Capability to work collaboratively across various functions in a dynamic environment.

• Project management, sales operations, or data analytics certifications are considered advantageous.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Retirement savings plan with company match.

• Opportunities for professional development and career advancement.

• Supportive and collaborative work environment.