Sales Operations Analyst

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Develop, execute, and utilize processes and tools that support the sales lifecycle.

• Assist with pricing, order management, invoicing, opportunity evaluation, field inventory oversight, sales pipeline analysis, and forecasting.

• Analyze and report on order pipeline, bookings, revenue forecasts, revenue reporting, sales productivity, and achievement of goals.

• Maintain and improve sales force automation systems, product/service costing models, and margin management tools.

• Create and implement processes and tools for sales forecasting, analytics, metrics, order management, and operational support across US channel partners.

• Collaborate with senior business leaders to determine relevant analytics, metrics, and outcomes.

• Operate within sales operations frameworks, including forecasts and budgets, to fulfill resource and sales client demands.

• Cultivate and enhance relationships with both internal and external partners and clients for quality audits and quality management.

• Offer domain-specific expertise and quality leadership for cross-organization projects and initiatives.

• Promote innovation and integrate new technologies into sales operations tools and activities.

• Work alongside sales teams and US channel partners to provide resources, knowledge, sales forecasting, and reporting to supply chain and demand planning teams.

• Deliver expertise, direction, and guidance for process improvements and policy establishment.

• Represent the organization to external customers and clients.

• Mentor and guide junior employees as necessary.

⛳️ Requirements

• A minimum of 5 years of experience in business operations or related fields.

• At least 3 years of prior experience in an enterprise technology environment.

• Previous experience with SFDC and Oracle.

• Proficient in Microsoft Office Suite, including Excel, PowerPoint, and Word.

• Strong skills in Excel.

• Experience in data and financial analytics.

• Ability to communicate effectively and build relationships within the business and with external customers.

• Capacity to work independently in a fast-paced environment.

• Preferred experience with AI.

• Experience working with external customers is advantageous.

• Ability to adapt to evolving business circumstances.

• Experience in interacting with and working alongside senior sales management.

• Experience as a Subject Matter Expert (SME) or Team Lead.

• Bachelor's/Master's degree, or equivalent work experience.

• Experience in designing and implementing process and tools management and improvement frameworks.

• Excellent analytical, statistical, and problem-solving capabilities.

• Comprehensive understanding and application of business and sales operations practices and process design.

• Experience evaluating forecasting and planning methodologies.

• Exceptional written and verbal communication skills.

• Ability to articulate sales operations architectures, plans, proposals, and results, and negotiate options at senior management levels.

• US citizenship is required to support a Federal customer.

🏝️ Benefits

• Comprehensive health and well-being benefits that support physical, financial, and emotional well-being.

• Programs for personal and professional development.

• Opportunities for career advancement.

• Flexibility in work and personal needs management.

• Remote/teleworker work arrangements available.

• Hybrid capacity near an HPE site may be an option.

• Employee benefits information is provided for US employees.