Sales Operations Analyst

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Develop, implement, and leverage processes and tools that support the entire sales lifecycle, which includes pricing, orders, invoicing, opportunity assessment, field inventory management, and sales pipeline analytics and forecasting.

• Analyze and report on the order pipeline, bookings, revenue forecasts, revenue reporting, sales productivity, and goal achievement.

• Maintain and enhance sales force automation systems, costing models for products/services, and tools and systems for margin management.

• Address complex business challenges utilizing advanced subject matter expertise.

• Lead or contribute expertise to functional project teams and cross-functional initiatives.

• Direct process enhancements and establish relevant policies.

• Act as the organization's representative to external customers and clients.

• Offer mentoring and guidance to junior employees.

• Design and implement processes and tools for sales forecasting, analytics, metrics, order management, and operational support across US channel partners.

• Collaborate with senior business leaders to pinpoint relevant analytics, metrics, and outcomes.

• Operate within sales operations frameworks, forecasts, and budgets to fulfill resource and sales client requirements.

• Manage and cultivate relationships with internal and external partners and clients to ensure quality audits and effective quality management.

• Provide domain-specific expertise and quality leadership for cross-organization projects, programs, and activities.

• Drive innovation by integrating new technologies and initiatives into sales operations tools and practices.

• Work in conjunction with sales teams and US channel partners to deliver resources, sales forecasting, and reporting to supply chain and demand planning teams.

⛳️ Requirements

• A minimum of 5 years of experience in business operations or related fields; candidates with comparable qualifications are encouraged to apply.

• At least 3 years of previous experience in an enterprise technology environment.

• Previous experience with SFDC and Oracle.

• Proficient in Microsoft Office Suite, including Excel, PowerPoint, and Word.

• Strong expertise in Excel.

• Experience in data and financial analytics.

• Proven ability to communicate effectively and build relationships within the business and with external customers.

• Capacity to work independently in a fast-paced environment.

• Experience with AI is preferred.

• Previous experience working with external customers is an advantage.

• Ability to adapt to evolving business situations.

• Experience collaborating with senior sales management.

• Background as a Subject Matter Expert (SME) or Team Lead.

• Bachelor’s or Master’s degree, or equivalent professional experience.

• Experience in designing and implementing process and tools management and improvement frameworks.

• Exceptional analytical, statistical, and problem-solving skills.

• Comprehensive understanding and experience applying business and sales operations practices and process design.

• Experience in evaluating forecasting and planning methodologies.

• Outstanding written and verbal communication abilities.

• Competency in conveying sales operations architectures, plans, proposals, and results and negotiating options at senior management levels.

• US citizenship is required.

🏝️ Benefits

• Comprehensive health, financial, and emotional wellbeing benefits.

• Opportunities for personal and professional development.

• Flexible management of work and personal needs.

• An inclusive workplace culture.

• Reasonable accommodations during the application or interview process for applicants with disabilities.