Sales Operations Analyst

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Develop, implement, and utilize processes and tools that support the sales life cycle, encompassing pricing, orders, invoicing, opportunity assessment, field inventory management, pipeline analytics, and forecasting.

• Analyze and report on order pipeline, bookings, revenue forecasting, revenue reporting, sales productivity, and the achievement of goals.

• Maintain and enhance sales force automation systems, models for product/service costing, and tools for margin management.

• Address complex business challenges utilizing advanced subject matter expertise.

• Lead or offer expertise to functional project teams and cross-functional initiatives.

• Direct process enhancements and establish relevant policies.

• Design and implement processes and tools for sales forecasting, analytics, metrics, order management, and operational support across US channel partners.

• Collaborate with senior business leaders to pinpoint relevant analytics, metrics, and outcomes.

• Operate within sales operations frameworks, forecasts, and budgets to fulfill resource and sales client requirements.

• Manage and nurture relationships with internal and external partners and clients for quality audits and quality management.

• Provide domain-specific expertise and quality leadership to cross-organizational projects and programs.

• Propel innovation and incorporate new technologies into sales operations tools and activities.

• Work alongside sales teams and US channel partners to support targets and supply forecasting and reporting to supply chain and demand planning teams.

• May mentor and guide junior employees.

⛳️ Requirements

• Over 5 years of experience in business operations or related fields.

• At least 3 years of prior experience in an enterprise technology setting.

• Previous experience with SFDC and Oracle.

• Proficient in the Microsoft Office Suite, including Excel, PowerPoint, and Word.

• Strong skills in Excel.

• Experience in data and financial analytics.

• Ability to communicate effectively and build relationships within the organization and with external customers.

• Capacity to work independently in a dynamic environment.

• Preferred experience with AI.

• Experience in working with external customers is advantageous.

• Ability to adapt to evolving business conditions.

• Experience interacting with and working alongside senior sales management.

• Previous experience as a Subject Matter Expert (SME) or Team Lead.

• Experience in designing and implementing process and tool management and enhancement frameworks.

• Excellent analytical, statistical, and problem-solving abilities.

• Comprehensive understanding of business and sales operations practices and process design.

• Experience applying forecasting and planning methodologies.

• Outstanding written and verbal communication skills.

• Ability to articulate sales operations architectures, plans, proposals, and results, and negotiate options at senior management levels.

• US citizenship is required.

• Bachelor’s or Master’s degree, or equivalent work experience.

🏝️ Benefits

• Comprehensive health, financial, and emotional wellbeing benefits.

• Opportunities for personal and professional development.

• Flexible management of work and personal needs.

• Inclusive workplace environment.

• Reasonable accommodations during the application or interview process for applicants with disabilities.