Sales Operations Analyst

This is a fully remote position, open to applicants in India.

📋 Description

• Assist the GTM by taking charge of ACV performance, which includes pipeline and bookings, as well as post-booking revenue outcomes.

• Take ownership of annual planning for pipeline modeling and Booked ACV objectives.

• Evaluate performance across Pipeline ACV, Booked ACV, and Revenue metrics.

• Keep track of compliance with pipeline and forecast standards, identifying risks, gaps, and trends.

• Monitor and provide reports on Sales Cycle, ASP, and Win Rates.

• Assess pipeline coverage, velocity, aging, conversion rates, and slippage.

• Assist in weekly pipeline and operational reviews by providing data and performance insights.

• Collaborate with General Managers regarding representative and team performance, execution deficiencies, and areas for improvement.

• Offer insights on how the quality of pipeline and bookings affects downstream revenue realization.

• Work together with Finance and Marketing Operations to ensure alignment on pipeline, bookings, and revenue.

• Aid in segmentation and planning decisions through performance analysis and business insights.

• Team up with Revenue Technology and Sales Operations to define CRM reporting and analytics needs.

• Enhance reporting, dashboards, and analyses to support GM decision-making.

• Investigate the use of AI and advanced analytics to refine forecasting, performance insights, and execution discipline.

⛳️ Requirements

• Over 7 years of experience in Revenue Performance, Sales Analytics, or Revenue Operations.

• Comprehensive knowledge of ACV-based sales models and usage-based revenue.

• Ability to transform data into clear and actionable insights.

• Comfort in a GM-led Sales and Customer Success environment.

• Practical experience utilizing AI to enhance performance analytics, reporting, or forecasting processes.

• Solid understanding of Revenue Technology Stack, including Salesforce, Gong Forecasting, and ZoomInfo.

• Familiarity with BI platforms, such as Power BI.

• Intermediate or higher proficiency in Excel, PowerPoint, and other Microsoft tools.

• Experience in supporting pipeline reviews and performance discussions.

🏝️ Benefits

• A global and inclusive workforce.

• Commitment to equal employment opportunities and non-discrimination.