Sales Operations Analyst

This is a fully remote position, open to applicants in North America.

📋 Description

• Assist a team of professionals in expanding and managing global direct sales, alliances, channel partners, and online sales.

• Aid leadership by delivering insights aimed at driving enhancements.

• Collaborate with sales, business development, customer success, marketing, product management, commercial systems, delivery, finance, and legal teams.

• Support the daily operations of global sales and business development activities.

• Enhance data integrity through opportunity verification, order processing, onboarding training, documentation of policies and processes, reporting, and data cleansing.

• Equip sales teams with knowledge of CRM and revenue operations policies, processes, and systems.

• Assist in reporting and improving data quality, sales metrics, dashboards, and ad-hoc analytical projects.

• Contribute to the planning, monitoring, and enhancement of revenue operations regarding leads, pipeline, velocity, productivity, and renewals.

• Provide insights for territory and quota management, channel development, and sales effectiveness.

• Support the automation and optimization of the complete Lead to Order process.

• Ensure compliance and governance are maintained.

⛳️ Requirements

• Outstanding academic achievements from both high school and university.

• Undergraduate degree in a relevant field, ideally in Science, Technology, Engineering, Mathematics, or Economics, or a compelling alternative narrative.

• Experience as an analyst in revenue/sales operations or related areas such as financial analysis, sales analysis, or sales order processing.

• A proven track record of exceeding expectations and demonstrating initiative.

• Energetic and systematic approach, concentrating on generating robust, repeatable, and scalable results.

• Exceptional attention to detail along with data-driven, analytical, and problem-solving capabilities.

• Strong planning and organizational skills, with the ability to engage and collaborate with stakeholders across various functions and organizational levels.

• Excellent communication, interpersonal, negotiation, and influencing abilities, especially when working under commercial pressure.

• Proficient written and spoken English with outstanding presentation skills.

• Willingness to travel internationally up to four times per year for company events.

• Experience in a similar technology subscription-based business is a plus.

• Familiarity with working in a global, multicultural organization, including remote teams across multiple time zones is advantageous.

🏝️ Benefits

• Flexible work environment with biannual team sprints in person.

• Personal learning and development budget of USD 2,000 annually.

• Yearly compensation review.

• Recognition rewards.

• Annual holiday leave.

• Maternity and paternity leave.

• Employee Assistance Programme.

• Opportunities to travel to new locations to meet colleagues.

• Priority Pass and travel upgrades for long-haul company events.

• Performance-based annual bonus or commission.

• International travel opportunities for company events.