Sales Manager, US Market

This is a fully remote position, open to applicants in Chile, +5 more countries.

📋 Description

• Take ownership and enhance CRM and sales operations, which encompass pipeline structure, lead lifecycle, data integrity, SLAs, and inbound workflows.

• Instill a robust CRM culture within the sales team through training, audits, and corrective measures.

• Propel performance by utilizing structured reporting and dashboards, while continuously identifying and enhancing funnel efficiency.

• Guide and develop the sales team through coaching, mentoring, performance evaluations, and goal establishment.

• Engage in the recruitment and training of new team members.

• Oversee high-volume inbound leads, ensuring prompt response times, quality handling, and equitable distribution of workloads.

• Optimize lead distribution to enhance efficiency, conversion rates, and overall team performance.

• Maintain call quality and communication standards for clients based in the US.

• Evaluate calls, coach on objection handling and call structure, analyze deal losses, and develop SMS and email support channels.

• Lead sales efforts utilizing metrics such as conversion rate, close rate, average deal value, speed to lead, and revenue per representative.

• Design and implement data-driven initiatives aimed at boosting conversion rates and overall sales performance.

• Proactively identify and address challenges, taking ownership even with limited resources.

• Initiate measurable enhancements across sales processes, marketing collaboration, tools, and customer engagement.

⛳️ Requirements

• 5–7 years of pertinent sales experience, with a robust background in sales execution and revenue growth.

• A minimum of 2 years of managerial experience, leading and developing sales teams.

• Demonstrated experience in sales roles, including direct ownership of targets, pipelines, and performance metrics.

• Extensive hands-on experience with CRM systems (HubSpot or similar), including daily operational use, reporting, and pipeline management.

• Experience in managing inbound sales, ideally in a B2C or high-volume setting.

• Proven track record of leading teams comprising 5 or more Sales Representatives.

• Strong analytical mindset, capable of making data-informed decisions.

• Experience with call-based sales methodologies.

• Fluent in English (working with US-based clients).

• High level of engagement in daily sales operations.

• History of improving B2C/B2B conversion rates.

• Familiarity with AI tools and structured sales playbooks.

• Experience in cross-functional collaboration.

• Expertise in CRM optimization.

• Proficiency in sales process and pipeline enhancement.

🏝️ Benefits

• Competitive salary along with bonuses based on performance against goals.

• Opportunity to join a highly professional and dynamic team.

• Engaging experience working with esteemed clients in the US market.