Sales Manager – SMB Outbound Sales

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead, mentor, and support a team of 10–15 Account Executives in a high-activity outbound cold calling setting.

• Drive daily outbound efforts and ensure team members achieve or exceed key performance indicators (KPIs).

• Provide hands-on coaching through call evaluations, live shadowing, and structured one-on-one sessions.

• Cultivate a collaborative, inclusive, and high-performance team culture.

• Conduct team meetings, sales training sessions, and performance evaluations.

• Analyze team performance metrics and implement strategies to enhance conversion rates and surpass monthly revenue goals.

• Ensure clear and accurate communication of Yelp’s products, pricing, and policies to potential clients.

• Utilize Chatbench for research, proposal drafting, data analysis, and objection handling.

⛳️ Requirements

• 1+ years of experience in developing and managing inside sales teams within a high-volume outbound sales context.

• Proven experience selling digital products to small and medium-sized businesses (SMBs).

• Familiarity with Salesforce CRM.

• Demonstrated success in leading cold-calling teams focused on high activity and achieving quotas.

• Strong coaching and mentoring abilities.

• Capability to analyze performance metrics and execute actionable enhancements.

• Excellent communication, organizational, and time management skills.

• Comfortable functioning in a fast-paced, remote-first environment.

• Bachelor's degree OR 3+ years of customer-facing experience along with a high school diploma or GED.

🏝️ Benefits

• Comprehensive medical, vision, and dental coverage.

• 15 days of paid time off (PTO), increasing after 2+ years of service.

• 12 paid holidays.

• One floating holiday.

• Up to 14 weeks of parental leave.

• Monthly wellness subsidy.

• Reimbursement for work-from-home expenses.

• Flexible spending account.

• 401(k) retirement savings plan.

• Employee stock purchase plan.

• Performance-based incentives.