Sales Manager – SMB Outbound Sales

This is a fully remote position, open to applicants in Arizona, +7 more states.

📋 Description

• Lead, mentor, and provide support to a team of 10–15 Account Executives in a high-volume outbound cold-calling setting

• Drive daily outbound efforts and ensure that team members meet or surpass key performance indicators (KPIs)

• Offer coaching through call evaluations, live shadowing sessions, and structured one-on-one meetings

• Cultivate a collaborative, inclusive, and high-performance culture centered on accountability, growth, and learning

• Organize team meetings, sales training sessions, and performance evaluations

• Assess team performance metrics and implement strategies aimed at enhancing conversion rates and exceeding monthly revenue goals

• Accurately and transparently communicate Yelp's products, pricing, and policies to potential clients

• Utilize Chatbench for research, proposal drafting, data analysis, and objection handling

⛳️ Requirements

• A minimum of 1 year of experience in developing and managing inside sales teams within a high-volume, outbound sales context

• Experience in selling digital products to small and medium-sized businesses (SMBs)

• Familiarity with Salesforce CRM

• Proven track record of successfully leading teams in a cold calling environment with an emphasis on high activity and quota fulfillment

• Strong coaching and mentoring capabilities

• Data-driven mindset with the ability to analyze performance metrics and implement enhancements

• Exceptional communication, organizational, and time management skills

• Comfortable in a fast-paced, remote-first work environment

• Bachelor’s degree or 3+ years of customer-facing experience alongside a high school diploma or GED

• Candidate must reside within the United States

• Must have access to a dedicated hardline high-speed internet connection; satellite internet and mobile hotspots are not permissible

🏝️ Benefits

• Comprehensive medical, vision, and dental coverage effective from the first day

• 15 days of paid time off (PTO), increasing with 2 or more years of service

• 12 paid holidays plus an additional floating holiday

• Up to 14 weeks of parental leave

• Monthly wellness subsidy

• Reimbursement for working from home expenses

• Access to a flexible spending account

• 401(k) retirement savings plan

• Employee stock purchase plan

• Performance-based incentives