Sales Manager

This is a fully remote position, open to applicants in Kentucky.

📋 Description

• Oversee the daily operations of branch Loan Officers and mortgage loan originators.

• Ensure branch profitability, adherence to DAS processes and regulatory standards, and maintain customer satisfaction.

• Guarantee that workflow is accurate and delivered on time to meet client closing deadlines.

• Safeguard branch revenue margins and support ongoing operational effectiveness.

• Stay updated on mortgage programs, guidelines, and industry regulations.

• Recruit, hire, train, mentor, and oversee mortgage loan originators.

• Create compensation programs and plans for branch staff and commissioned MLOs.

• Collaborate with Compliance, DAS U, Human Resources, Finance, and other departmental management teams.

• Ensure the completion of branch educational programs.

• Address employee relations and performance issues in conjunction with Human Resources.

• Organize recruiting activities, including job postings, interviews, testing assessments, and offer letters.

• Originate loans and develop a production pipeline that contributes to branch performance.

⛳️ Requirements

• Experience in the residential mortgage banking industry; knowledge of the company’s mortgage products and investors.

• Skills in management and process flow.

• Excellent written and verbal communication abilities.

• Strong aptitude for building relationships.

• Capability to communicate, educate, and inspire staff.

• Ability to handle multiple priorities, perform under pressure, and adapt to market changes.

• Leadership and management skills, strategic thinking, problem-solving abilities, interpersonal skills, ethics, teamwork, motivation, and customer service orientation.

• Bachelor's degree or equivalent education and experience.

• More than five years of relevant industry experience and/or training.

• Familiarity with all residential mortgage loan products.

• Valid Mortgage Loan Originator license listed in the NMLS system.

• MLO-approved license in NMLS.

• Regular attendance is mandatory.

• Ability to thrive in a fast-paced, high-volume environment while managing multiple priorities.

🏝️ Benefits

• Commissions based on personal production.

• Voluntary medical, dental, vision, HSA, FSA, Short-Term Disability, Voluntary Life Insurance, CHUBB Supplemental Insurance, Pet Insurance, and 401K.

• Company-paid Long-Term Disability.

• Company-paid Group Life Insurance.

• Employee Assistance Program (EAP).

• 401K Match.

• Employee Stock Ownership Plan (ESOP).