
Sales Manager
Posted 4 days ago

Posted 4 days ago
This is a fully remote position, open to applicants in Texas.
• Foster a high-performing sales culture through effective store connectivity, team development and coaching, Sales Consultant staffing, and exceptional customer service.
• Oversee a team of commissioned Sales Consultants who promote Home Depot Installation Services product lines within customers' homes.
• Cultivate and uphold relationships with store management, associates, and installation partners.
• Provide updates and training to store partners regarding HDIS product offerings and services.
• Propel lead-generation initiatives in stores through the sales team.
• Supervise Sales Consultants throughout their hiring, training, coaching, performance management, and retention processes.
• Direct the assigned territory sales team to meet and exceed sales targets.
• Comprehend, evaluate, and prioritize business metrics, scorecards, and KPIs.
• Execute action plans aimed at enhancing performance.
• Address escalated customer inquiries and concerns effectively.
• Review reports to ensure smooth progress of customer projects.
• Maintain responsibility for Voice of the Customer scores and feedback.
• Must be at least 18 years of age.
• Must have legal authorization to work in the United States.
• High school diploma and/or GED is required.
• At least 3 years of work experience is necessary.
• Minimum of 3 years' experience in a leadership role.
• Proficient in Microsoft Office Suite.
• Demonstrated experience in leading, coaching, and developing successful sales teams, including responsibilities for hiring, onboarding, performance accountability, and retention.
• Proven track record of creating and maintaining a high-performance selling culture that consistently meets sales targets and upholds customer experience standards.
• Must be able to perform intermittent periods of continuous physical activity, such as walking, standing, stooping, climbing, and lifting materials or equipment.
• Typically requires overnight travel ranging from 5% to 20% of the time.
• Compensation structure for commissioned Sales Consultants team.
• Overnight travel is generally required 5% to 20% of the time.
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