Sales Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Cultivate a high-performing sales culture through effective store connectivity, team development, coaching, Sales Consultant staffing, and exceptional customer service.

• Supervise a team of commissioned Sales Consultants who provide Home Depot Installation Services product lines in customers' residences.

• Establish and nurture relationships with store management and associates.

• Update and educate store partners on HDIS product offerings.

• Propel lead-generation initiatives within stores through the sales team.

• Oversee Sales Consultants throughout the processes of hiring, training, coaching, performance management, and retention.

• Guide the sales team in the assigned territory to meet sales objectives.

• Comprehend, evaluate, and prioritize business metrics, scorecards, and KPIs.

• Execute action plans aimed at enhancing performance.

• Address escalated customer inquiries and concerns effectively.

• Leverage relationships with Installation partners for enhanced service delivery.

• Review reports to ensure customer projects proceed efficiently through the job process.

• Maintain accountability for Voice of the Customer scores and feedback.

• Optimize diverse talent through a commitment to equal employment opportunity.

⛳️ Requirements

• Must be at least 18 years of age.

• Must have legal authorization to work in the United States.

• High school diploma and/or GED is required.

• A minimum of 3 years of work experience is necessary.

• At least 3 years of leadership experience is required.

• Proficiency in Microsoft Office Suite is expected.

• Proven track record in leading, coaching, and developing successful sales teams, including hiring, onboarding, performance accountability, and retention.

• Demonstrated ability to foster and maintain a high-performance sales culture that consistently meets sales targets and customer experience standards.

• Overnight travel may be required 5% to 20% of the time.

• Ability to engage in intermittent periods of continuous physical exertion, including walking, standing, stooping, climbing, and lifting materials or equipment.

• Must be capable of working in environments with potential exposure to dust, fumes or odors, extreme temperatures, loud noises, strong drafts, or bright lights.

🏝️ Benefits

• The compensation structure for commissioned Sales Consultants is outlined, although specific benefits or compensation details for this role are not provided.