Sales Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Foster a high-performing sales culture through effective store connections, team development and coaching, appropriate staffing of Sales Consultants, and exceptional customer service.

• Oversee a team of commissioned Sales Consultants who promote Home Depot Installation Services products in customers' homes.

• Establish and nurture relationships with store management and associates.

• Provide updates and training to store partners regarding HDIS product offerings.

• Spearhead lead-generation initiatives within stores via the sales team.

• Manage Sales Consultants throughout their hiring process, training/coaching, performance management, and retention strategies.

• Direct the assigned territory to meet and exceed sales objectives.

• Comprehend, evaluate, and prioritize business metrics, scorecards, and KPIs.

• Execute action plans aimed at enhancing performance.

• Address escalated customer inquiries and concerns effectively.

• Leverage relationships with Installation partners to optimize performance.

• Review reports to ensure customer projects progress smoothly through the job process.

• Maintain responsibility for Voice of the Customer scores and feedback.

• Report to the Field Director Services and supervise up to 5+ direct reports.

⛳️ Requirements

• Must be at least 18 years of age.

• Must have legal authorization to work in the United States.

• Proficient in using Microsoft Office Suite.

• Demonstrated experience in leading, coaching, and developing successful sales teams, which includes hiring, onboarding, performance accountability, and retention.

• Proven ability to cultivate and maintain a high-performance sales culture that consistently meets sales targets and upholds customer experience standards.

• High school diploma and/or GED is required.

• A minimum of 3 years of work experience is necessary.

• At least 3 years of leadership experience is required.

• Must be capable of performing intermittent physical exertion, such as walking, standing, stooping, climbing, and lifting materials or equipment.

• Overnight travel typically required 5% to 20% of the time.

🏝️ Benefits

• Comprehensive benefits package available.

• Opportunities for professional growth and development.

• Employee discounts on products and services.