Sales Manager

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee the store unit and sales team, ensuring the attainment of sales targets, profitability, market share, and strategic goals.

• Track and follow up daily on targets related to merchandise, financial services, and online courses.

• Evaluate conversion rates, average transaction value, and items sold per transaction.

• Engage in daily audio conferences with the Regional Manager.

• Complete a weekly checklist of operational tasks and administrative activities.

• Train sales associates in effective selling techniques, service offerings, and performance metrics.

• Fill out the Performance form weekly and implement progressive coaching.

• Make daily bank deposits, reconcile the cash register, and transfer balances to the Finance department.

• Conduct disciplinary actions and take part in hiring interviews.

• Manage store opening, daily briefings, and store closing procedures.

• Inspect product displays, tags, high-risk items, and security recalls.

• Monitor and support sales associates during customer service engagements.

• Approve discounts in accordance with company policy.

• Represent the company in hearings (PROCON, Small Claims Court) and accompany regulatory inspectors during store visits.

⛳️ Requirements

• Completed Bachelor's degree.

• Technical expertise in retail store management.

• Proven experience in leading sales teams.

• Proficiency with GEMCO, SAP, and Sênior systems.

• Experience in managing KPIs such as conversion rates, average ticket values, and items sold per transaction.

• Familiarity with disciplinary processes, team selection, and vacation scheduling.

🏝️ Benefits

• Health insurance.

• Dental plan.

• Life insurance.

• Transportation allowance.

• Meal allowance.