Sales Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Achieve or surpass the company's sales targets and essential business metrics.

• Ensure that Design Consultants uphold California Closets' standards of excellence for every client.

• Partner with the General Manager and Operations Team to adhere to process flows and provide outstanding customer service.

• Collaborate with the General Manager to recruit and retain top talent.

• Oversee Design Consultants and guarantee that revenue targets and key performance indicators are achieved or exceeded.

• Ensure the Design Team maintains a balanced mix of company-generated leads and personal marketing plan leads.

• Manage underperforming team members as per established guidelines, including thorough documentation.

• Work with head office operations to enhance process flows.

• Conduct monthly goal-setting sessions and reviews with team members.

• Support sales contests, incentive programs, charitable strategies, and trade business initiatives.

• Organize and lead monthly Sales Meetings.

• Analyze sales performance data and formulate strategies in collaboration with the General Manager.

• Ensure accurate usage of CRM/dashboard tools and data entry.

• Review 5 Star feedback and address negative responses with customers and Design Consultants; relay findings to the General Manager.

⛳️ Requirements

• 3-5 years of experience as a Sales Consultant or in a sales management position is preferred.

• Experience in the industry is an advantage.

• Demonstrated ability as a sales coach and mentor.

• Strong skills in conflict resolution.

• Excellent written and verbal communication skills.

• Familiarity with data analysis and reporting techniques.

• Outstanding customer experience capabilities.

• Preferred experience with design fundamentals.

• Experience with CAD software is a plus.

• Experience in leading a commission-only sales team is highly preferred.

• Availability for night and weekend work is necessary.

• Proficient in CRM/dashboard usage and adherence to data quality standards.

🏝️ Benefits

• Health insurance – including Medical, Dental, and Vision.

• Paid time off (PTO) and paid holidays.

• 401K retirement plan with company matching.

• Opportunities for career growth – numerous promotional paths available.

• Generous employee discounts.

• Referral bonuses.

• Some locations offer cell phone stipends.