Sales Manager

This is a fully remote position, open to applicants in Oregon, +1 more state.

📋 Description

• Engage in hands-on training for the Sales Manager position and enhance sales and marketing skills within Brookdale.

• Get ready to take on the Sales Manager position at one of Brookdale’s communities.

• Sustain or boost community occupancy in line with marketing and business strategies.

• Utilize established sales processes, systems, and documentation to carry out responsibilities, track information, compile data and reports, and meet occupancy targets.

• Assist prospective residents, family members, and advisors throughout the sales decision-making journey.

• Address inquiries via phone, email, internet, and in-person, and ensure weekly follow-up calls, letters, and tours are completed.

• Organize sales initiatives and convert deposits into move-ins, including conducting assessments or sales presentations at prospects’ homes, healthcare facilities, or other venues.

• Monitor pre-residency activities and keep management updated on potential move-ins.

• Coordinate weekly business development efforts and liaise with local professional and community referral sources.

• Build relationships and generate leads through residents, families, and professional referral sources.

• Present information about community services, programs, market advantages, and availability.

• Manage community inventory and identify opportunities to enhance revenue and create new revenue streams.

• Represent the community at external events, professional gatherings, and local community activities.

• Organize and execute monthly activities and events for prospects and referral sources, and follow up on leads generated from events.

• Assist in resident retention through welcome events, referral programs, and visits to hospitalized residents.

• Collaborate with management to develop and implement marketing plans aimed at achieving occupancy objectives.

• Suggest content and format for brochures, flyers, press releases, and other promotional materials.

• Monitor conversion rates, analyze sales and business development data, and prepare weekly and monthly reports.

• Maintain a sound knowledge of lead management systems and document sales and marketing activities per system standards.

⛳️ Requirements

• A Bachelor’s Degree in Marketing, Business, or a related field from an accredited institution is preferred, or an equivalent combination of experience and education is required.

• A minimum of two to five years of sales experience is required.

• Sales experience is preferred in the retirement sector or in medical or pharmaceutical sales.

• A proven ability to generate and close a high percentage of qualified leads.

• A valid driver’s license is mandatory and must be maintained due to frequent travel.

• Familiarity with sales and marketing principles, methods, strategies, tactics, sales techniques, and sales control systems.

• Understanding of Medicare and Medicaid regulations and relevant processes for the products sold.

• Awareness of state regulations that affect or guide service delivery.

• Proficiency in operating smartphones, personal computers, and associated software.

• Capability to effectively manage time, tasks, and projects in a fast-paced environment.

• Ability to evaluate and comprehend customers’ expectations, needs, and situations.

• Capacity to work collaboratively with diverse personalities while treating individuals with dignity, respect, fairness, and maturity.

• Strong verbal and written communication and listening skills.

• Ability to lift up to 25 pounds.

• Willingness to work occasional weekends, evenings, or nights as necessary for shift coverage.

• Occasional travel may be required.

🏝️ Benefits

• Opportunities for professional development.

• Continuous programs promoting overall health and wellness.

• Medical, dental, and vision insurance.

• 401(k) retirement plan.

• Associate assistance program.

• Employee discounts available.

• Referral program benefits.

• Early access to earned wages for hourly associates (outside of CA).

• Optional voluntary benefits, including ID theft protection and pet insurance.

• Paid time off and paid holidays.

• Company-provided life insurance.

• Adoption assistance benefits.

• Short- and long-term disability coverage.

• Flexible Spending Accounts available.

• Health Savings Account options.

• Optional life and dependent life insurance.

• Additional voluntary benefits, including accident, critical illness, hospital indemnity insurance, and legal plans.

• Tuition reimbursement programs.

• Annual bonus incentives for full-time associates in the role.

• Advances on naturalization application fees up to $725 for qualified associates employed for at least one year.