Sales Manager – After Sales & Service Business

This is a fully remote position, open to applicants in France.

📋 Description

• Represent Sumitomo in after-sales service, project management, series production, and distribution activities.

• Develop and maintain long-lasting business relationships with current, new, and prospective customers in Northwestern France.

• Oversee the entire after-sales customer journey to guarantee a positive customer experience.

• Coordinate regional operations with support teams.

• Manage existing accounts and drive sales growth in France, both directly and through business partners.

• Identify target applications, industries, and customer segments.

• Retain current customers, attract profitable new clients, and foster enduring relationships.

• Organize and conduct customer visits, showcasing the company and its products to generate interest.

• Evaluate applications and analyze failures.

• Identify suitable equipment, calculate pricing, and prepare quotations.

• Lead commercial negotiations.

• Collaborate with factories and the internal sales team.

• Initiate approved orders for processing by the factories.

• Assist factories in order processing and handling complaints.

• Monitor market trends and report findings to management.

• Aid management in preparing the annual budget and monthly order intake forecasts.

⛳️ Requirements

• Significant experience is necessary, including at least 2–3 years of relevant sales experience in an industrial B2B setting.

• Background in mechanical or electrical engineering and/or mechanical power transmission is preferred, ideally in an engineering or maintenance capacity.

• Proficient in Microsoft Office and other business tools, including Salesforce CRM.

• Strong professional network and the ability to function as a genuine business partner.

• Capacity to understand customers, their applications, markets, and requirements.

• Robust commercial acumen.

• Analytical, organized, and structured approach to work.

• Effective stress-management skills.

• Willingness to travel within France and, if necessary, occasionally throughout Europe.

• Fluency in both French and English is required.

• An engineering degree is not mandatory.

🏝️ Benefits

• Remote work opportunity.

• Reimbursement for business travel expenses and hotel accommodations for overnight trips.