Sales Manager – Account Management

This is a fully remote position, open to applicants in Spain.

📋 Description

• Take charge of a newly formed Existing Business team, assuming full responsibility for its outcomes, recruitment, tools, and processes.

• Supervise Junior Account Managers handling portfolios of up to 1,000 mid-tier clients.

• Drive quarterly key performance indicators focused on net revenue retention, expansion upsells, and minimizing churn.

• Develop high-output, high-call-volume workflows employing data-driven triggers to uncover account expansion opportunities.

• Recruit, onboard, coach, mentor, and consistently develop Junior Account Managers.

• Conduct call reviews, delivering tailored coaching and direct feedback.

• Establish clear performance standards and cultivate a growth-oriented, revenue-focused culture.

• Manage and enhance operational workflows, Salesforce execution, and CRM hygiene.

• Advocate for AI tools and conversation intelligence to boost representative efficiency and performance.

• Identify obstacles and experiment with innovative sales playbooks and engagement strategies.

⛳️ Requirements

• Minimum of 2+ years of experience as the primary direct manager of a team comprising 6+ direct reports.

• Proven experience leading Account Managers or SDRs/BDRs in high-call-volume settings across extensive customer portfolios or lead lists.

• Strong dedication to active coaching, direct feedback, and systematic career development.

• Proactive in problem-solving, follow-through, and taking accountability for team outcomes.

• Strategic commercial thinking and creativity focused on driving revenue impact.

• Prior experience in individual contributor roles as an SDR, BDR, or in outbound Account Management (preferred).

• Hands-on experience with Salesforce administration/workflow setup, AI enablement tools, or call intelligence software such as Modjo or Gong (preferred).

• Background in B2B SaaS or Fintech environments (preferred).

🏝️ Benefits

• Flexible travel options and the possibility for remote or hybrid work throughout Europe.

• Stock Options Program accessible to every team member.

• Ongoing personal and professional development resources and opportunities.

• Supportive, friendly, modern, and environmentally conscious corporate culture.

• Work & Swim Program: enjoy one month in a corporate apartment located in Cyprus.