Sales Level 2

This is a fully remote position, open to applicants in California.

📋 Description

• Address inquiries received via website email.

• Manage or redirect requests coming from the website chat system.

• Handle phone calls and process orders efficiently.

• Conduct outbound calls to potential leads and current Key Account customers.

• Assess customers and sales leads for parts technical personnel.

• Follow up on sales activities proactively.

• Support the upkeep of the HHP customer and parts databases.

• Contribute to product development initiatives.

• Ensure customer satisfaction and maintain strong client relationships.

• Achieve or surpass Key Performance Indicators.

• Utilize databases skillfully to search for parts, including rebuild kits.

• Participate in ongoing training related to engine technology.

• Attend Sales Skills Training sessions.

• Work on rotational Saturday shifts alongside other senior sales staff.

• Adhere to the HHP system and promptly report issues to management.

• Perform additional job-related tasks as instructed and authorized.

⛳️ Requirements

• Exceptional attention to detail and a commitment to providing support at all levels.

• Basic computer proficiency.

• Strong verbal and written communication skills.

• Demonstrated ability to meet sales targets.

• 1–3 years of experience in customer service.

• 1–3 years of knowledge related to diesel engines.

• Experience in sales roles.

• Fundamental understanding of business principles.

• Experience with data entry in computer applications.

• Successful completion of pre-employment background checks and drug screening.

• Capability to remain seated for extended periods at a desk while working on a computer.

• Ability to lift and carry up to 15 lbs.

• A home office setup with a desk and chair.

• A quiet workspace with stable, high-speed internet connectivity.

• Capacity to participate in remote meetings via video conferencing.

🏝️ Benefits

• Home office equipped with a desk and chair.

• Quiet environment with stable and high-speed internet connectivity.

• Ability to join meetings remotely via video.

• Reasonable accommodations available for individuals with disabilities.

• Equal employment opportunity policy in place.