Sales Group Manager, Inside Sales

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Deliver coaching, training, and performance management to guarantee the team achieves or surpasses monthly sales goals.

• Observe phone communications, assess written correspondence, and review the sales pipeline to enhance team performance.

• Track team productivity and inspire individuals to meet daily, weekly, and monthly key performance indicators (KPIs).

• Conduct interviews, hire, train, and nurture employees.

• Ensure accurate data is recorded in Salesforce and perform quality checks as required.

• Collaborate closely with other sales channels and management teams to foster partnership and alignment.

• Identify opportunities for workflow and reporting enhancements and communicate execution strategies to management.

• Guide the team in delivering an exceptional consignor experience through phone, email, and text interactions.

• Address general inquiries and advanced consignor issues directly, coordinating with consignor relations for resolution.

⛳️ Requirements

• Must reside in the Pacific, Mountain, or Central time zones ONLY. No exceptions.

• Driven by a passion to win, excel, and grow the business in a competitive sales landscape.

• Outstanding written and verbal communication abilities.

• Capable of thriving in a dynamic, fast-paced work environment.

• Proficient in building rapport, establishing trust, demonstrating empathy, and quickly gaining credibility.

• Highly efficient with strong organizational, time management, and communication skills.

• Comfortable using G-Suite, Email, Salesforce, and CRM tools effortlessly.

• Enthusiastic about developing a team and guiding a diverse group of salespeople toward success.

• Ability to maintain a positive and optimistic attitude amidst change.

• Internal: TRR Leadership Development Program (LDP) Graduate.

• Internal: 6-month rolling average of 100%+ units.

🏝️ Benefits

• Base salary plus uncapped commission.

• Monthly sales competitions (cash, prizes, site credit).

• Employee Stock Purchase Plan.

• 401K with Company Match.

• Medical, Dental & Vision Insurance.

• Paid Parental Leave.

• 9 Paid Company Holidays.

• Flexible Time Off (With Manager Approval).

• Bonus program and incentive pay may be available depending on role.

• Reasonable accommodations for individuals with disabilities.