Inside Sales Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct research and provide quotes for product and service sales opportunities while ensuring profitable margins.

• Support project opportunities and run-rate business by handling quoting, ordering, open-order management, and post-order assistance.

• Collaborate with engineering for Bill of Materials (BOM) design and validation.

• Aid in deal registration and pricing negotiations.

• Enhance sales opportunities by incorporating warranties, services, accessories, and supplies.

• Assist with entries in CRM, engineering requests, and contract submissions.

• Oversee and manage customer orders to ensure successful delivery.

• Utilize customer portals for proposal requests, purchase order receipt confirmations, and shipping updates.

• Proactively resolve issues faced by customers and suppliers.

• Build and nurture relationships with customers, vendors, and manufacturers.

• Broaden the ePlus presence within each account.

• Generate customer and sales reporting.

• Stay informed about key products, services, vendor programs, promotions, and campaigns.

• Communicate professionally with both internal and external customers.

⛳️ Requirements

• A minimum of 1 year of experience in sales or customer service.

• A 4-year degree is preferred.

• At least 1 year of experience in the IT industry is preferred.

• Self-driven, results-oriented team player with exceptional communication and interpersonal abilities.

• Capable of working independently as well as collaboratively, managing multiple tasks under tight deadlines.

• Outstanding customer service and communication skills.

• Strong organizational and prioritization skills with keen attention to detail.

• Ability to adapt and learn new technologies, products, and processes.

• Proficient in problem-solving and exercising sound judgment.

• Team-oriented with a positive demeanor.

• Strong proficiency in Microsoft Office Suite and general computer applications.

🏝️ Benefits

• Eligibility for 401(k) plan.

• Employee stock purchase program.

• Vacation, sick leave, and personal time off.

• Medical, financial, and/or additional benefits based on the position offered.

• Reasonable accommodations provided in accordance with relevant laws.