Inside Sales Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of and oversee a portfolio of small to mid-sized accounts.

• Act as the main point of contact for all commercial interactions.

• Handle the complete sales cycle from qualification to closing.

• Prepare quotes, negotiate pricing within established guidelines, and finalize transactions from start to finish.

• Identify and implement cross-sell and upsell opportunities.

• Maintain a regular schedule of customer interactions and proactively manage account health.

• Contribute to account planning and growth strategies.

• Ensure a seamless transition to Customer Service for order execution and fulfillment.

• Generate and qualify new logo opportunities.

• Conduct inbound and outbound prospecting through MQLs, web leads, trade shows, campaigns, cold outreach, call blocks, email sequences, and reactivation of dormant accounts.

• Research potential clients, create target account lists, and execute multi-step prospecting strategies.

• Assess leads based on fit, need, and revenue potential.

• Enter and manage opportunities in the CRM and advance them through the initial sales stages.

• Escalate high-value or complex opportunities to the Field Sales team.

• Maintain precise pipeline data in the CRM.

• Manage a balanced pipeline that includes both account expansion and new logo opportunities.

• Conduct structured calls, emails, and meetings to encourage pipeline progression.

• Comply with pricing, compliance, and governance standards.

• Collaborate with Field Sales, Customer Service, Pricing, and Operations teams.

• Share customer insights with the Marketing and Product teams.

• Address service or quality issues and ensure timely resolution.

• Perform other assigned responsibilities.

⛳️ Requirements

• Typically holds a Bachelor's degree (or equivalent).

• Usually requires 4-8 years of relevant experience.

• Skilled in using CRM for pipeline management, forecasting, and account oversight.

• Strong commercial acumen with proven capabilities in pricing and negotiation.

• Excellent communication skills (both written and verbal) with an executive presence.

• Ability to analyze data to derive insights and formulate action plans.

• Collaborative working style with cross-functional teams including Operations, Supply Chain, Finance, and Quality.

• Well-organized and disciplined, capable of managing multiple priorities simultaneously.

• Strong prospecting and lead qualification abilities with consistent follow-through.

• Proficient in value-based selling and handling objections.

🏝️ Benefits

• Competitive core benefits package.

• Paid time off.

• A variety of local benefits available for eligible employees.

• Competitive salary structure.

• Opportunities for professional growth.

• Participation in the company’s sales compensation program.