Sales Engineer/Solution Architect

This is a fully remote position, open to applicants in Washington.

📋 Description

• Collaborate with Sales during discovery calls, technical deep-dives, and evaluations; clarify requirements and success criteria.

• Transform customer challenges into product use cases, solution strategies, and detailed implementation plans.

• Articulate Trase’s platform and agent functionalities to both technical and non-technical stakeholders.

• Create quick demo mock-ups and proof-of-concepts, including lightweight cloud code/scripted demonstrations, to validate workflows and expedite deals.

• Manage and enhance demo resources, including reusable scenarios, sample data, reference architectures, and competitive positioning.

• Draft requirements summaries, solution proposals, architecture diagrams, and handoff documents for delivery teams.

• Collaborate with Product to establish feedback loops, identify recurring needs, prioritize gaps, and suggest roadmap opportunities.

• Assist in the delivery handoff by ensuring Engineering has the context necessary to implement what was sold and that commitments align with reality.

⛳️ Requirements

• Experience in roles such as Sales Engineer, Solutions Architect, Forward Deployed Engineer, or Solution Consultant in customer-facing technical sales.

• Strong technical fluency, capable of addressing technical inquiries, elucidating system behavior, and evaluating trade-offs.

• Exceptional communication skills, including leading discussions, simplifying complex concepts, and fostering customer trust.

• Product-oriented mindset to convert vague customer inputs into precise requirements, use cases, and prioritized action steps.

• Proven capability to create quick demos or prototypes to showcase solution approaches and facilitate decision-making.

• Comfortable working with APIs, integrations, and configurable product interfaces.

• Quick learner adept at grasping new systems.

• Ability to work collaboratively across Sales, Product, and Engineering with strong follow-through.

• Comfortable operating in dynamic environments where priorities change based on customer feedback.

• Experience in the healthcare domain is highly preferred, though not mandatory.

• Senior-level experience with responsibility for complex customer engagements is a valuable asset.

🏝️ Benefits

• Career advancement opportunities with the potential for rapid growth based on strong performance as the company expands.

• Comprehensive health care, including medical, dental, and vision, fully covered by the employer for you and your family.

• Paid maternity and paternity leave for 14 weeks at the employee's regular pay.

• Unlimited paid time off (PTO) with management approval.

• Opportunities for professional development and ongoing learning.

• Optional 401K, Flexible Spending Account (FSA), and equity incentives available.

• Mental health support is accessible through Tara Mind.