Sales Engineer/Solution Architect

This is a fully remote position, open to applicants in Washington.

📋 Description

• Collaborate with the Sales team during discovery calls, technical deep-dives, and evaluations; clarify requirements and define success criteria.

• Convert customer challenges into product use cases, solution strategies, and detailed implementation plans.

• Articulate Trase’s platform and agent functionalities to both technical and non-technical stakeholders.

• Create quick demo mock-ups and proof-of-concepts, including lightweight cloud code/scripted demonstrations, to validate workflows and expedite deals.

• Manage and enhance demo assets, such as reusable scenarios, sample data, reference architectures, and competitive positioning.

• Develop requirements summaries, solution proposals, architecture diagrams, and handoff documents for delivery teams.

• Collaborate with Product on feedback loops, identify recurring needs, prioritize gaps, and suggest roadmap opportunities based on customer feedback.

• Facilitate the delivery handoff by ensuring Engineering has the necessary context to implement what was sold and that commitments align with expectations.

⛳️ Requirements

• Experience as a Sales Engineer, Solutions Architect, Forward Deployed Engineer, or Solution Consultant in customer-facing technical sales roles.

• Strong technical proficiency; capable of addressing technical inquiries, clarifying system behavior, and analyzing trade-offs.

• Excellent communication skills; adept at leading discussions, simplifying complex concepts, and establishing trust with customers.

• Product-oriented mindset; skilled at transforming vague customer input into clear requirements, use cases, and prioritized next actions.

• Demonstrated ability to quickly create demos or prototypes to illustrate solution options and facilitate decision-making.

• Comfortable working with APIs, integrations, and configurable product interfaces, with the ability to learn new systems rapidly.

• Ability to collaborate effectively across Sales, Product, and Engineering teams with a strong follow-through.

• Adaptable in fast-paced environments where priorities can change based on customer feedback.

• Experience in the healthcare domain is highly preferred, although not mandatory.

• Senior-level experience with responsibility for complex customer engagements is a valuable asset.

🏝️ Benefits

• Career advancement opportunities with the potential for rapid growth based on strong performance as the company expands.

• Comprehensive health care coverage, including medical, dental, and vision, fully paid by the employer for you and your family.

• Paid maternity and paternity leave for 14 weeks at the employee's regular pay.

• Unlimited paid time off, subject to management approval.

• Opportunities for professional development and ongoing education.

• Optional 401K, Flexible Spending Account (FSA), and equity incentives available.

• Mental health benefits provided through Tara Mind.

• Accessible and cost-effective GLP-1 solutions available through Crux.