Sales Engineering Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead, guide, and develop a team of Sales Engineers

• Establish expectations for technical skills, merchant involvement, and performance metrics

• Engage in deals through technical assessments, integration discussions, and solution demonstrations

• Collaborate with merchant technical and business leaders when executive participation is necessary

• Cultivate and sustain expertise in Affirm products, APIs, and integration alternatives

• Assess solutions, clarify tradeoffs, and address technical obstacles

• Construct, evaluate, and troubleshoot integrations within sandbox or simulated merchant settings

• Mentor the team on practical integration capabilities

• Utilize AI development tools in technical tasks and guide the team on prototypes, integrations, and testing

• Work together with Engineering, Product, and Revenue teams to create merchant solutions, tackle integration challenges, and secure new business

• Convert merchant needs and recurring technical issues into product insights and scalable internal processes

• Foster a respectful and supportive environment that encourages feedback and growth opportunities

⛳️ Requirements

• BA/BS degree in business or technology

• 4–6+ years of experience in Sales Engineering, Solutions Engineering, or a similar customer-facing technical position

• 3–4 years of experience in people management

• Proven history of developing technical talent, establishing clear expectations, and holding teams accountable for outcomes

• Willingness and ability to remain actively involved while managing a team

• Experience in leading technical customer discussions and facilitating deal progression

• Hands-on experience in building, testing, and troubleshooting API-based integrations

• Proficient in at least one programming language

• Strong technical judgment and capability to translate business needs into integration suggestions

• Ability to articulate tradeoffs and identify implementation risks

• Excellent communication skills and capacity to establish credibility with developers, business stakeholders, and senior management

• Enthusiasm and determination to enhance consumer banking

• Visa sponsorship is not available for this position

🏝️ Benefits

• Health coverage at no cost: 100% of premiums covered for employees and their dependents

• Monthly stipends to support technology setup

• Options to select health and wellness benefits

• Flexible time off policy

• Generous holiday schedules

• Employee stock purchase plan (ESPP) permitting employees to acquire Affirm stock at a discount

• Inclusive interview process with accommodations for candidates with disabilities