Sales Engineer – Pacific Coast

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Provide technical sales assistance to the Sales Team throughout every phase of the sales cycle, including product demonstrations.

• Address inquiries from potential customers and communicate the technical capabilities of the platform.

• Create and sustain software demonstration environments as per specifications.

• Utilize a consultative approach to identify and resolve prospective customers’ challenges.

• Collaborate with Customer Success to handle technical support inquiries from current customers.

• Work together with Engineering and Product teams regarding platform modifications and customer concerns.

• Keep updated on the product roadmap, hardware offerings, and new feature launches.

• Act as the company's Subject Matter Expert on platform-specific features and functionalities.

• Lead internal support and training focused on specific products.

• Facilitate the onboarding process for newly hired Sales and Customer Success Representatives onto the platform.

• Certify and approve the completion of internal training programs.

• Partner with Marketing to update technical presentations and materials.

• Assess Sales and Customer Success strategies and suggest improvements.

• Communicate with Executive Leadership regarding internal training, strategy, and product roadmap.

• Perform ad hoc reporting.

• Assist in maintaining Salesforce and HubSpot databases.

⛳️ Requirements

• Over 5 years of experience in a Sales Engineer or pre-sales capacity.

• More than 5 years of experience delivering technical support in a SaaS setting.

• Experience in construction technology or the construction industry is highly advantageous.

• Background in a technical, production-oriented environment.

• A Bachelor’s Degree in Business, Marketing, Computer Science, or a related field is preferred.

• Significant experience with Salesforce, Help Scout, HubSpot, or similar applications is preferred.

• A self-driven and adaptable individual with a strong service mindset and a “do what it takes” attitude.

• Strong analytical curiosity and creativity, coupled with flexible critical thinking and problem-solving skills.

• Proficient computer skills (Microsoft Office, Excel, PowerPoint, etc.).

• Willingness to travel flexibly up to 50% as business needs arise.

• Ability to prioritize and manage multiple tasks in a fast-paced environment.

• A positive demeanor with a strong eagerness to learn and keep up with platform updates.

🏝️ Benefits

• Full-time employment opportunity

• Competitive salary and commission structure available.

• Comprehensive, low-cost benefit packages provided.

• Benefits coverage starts on the first day of employment.

• Paid Time Off and Volunteer Time Off are included.

• Dependent Care benefits available.

• 401k matching offered.

• Employee referral bonuses provided.