Sales Engineer II

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Attain comprehensive knowledge of all Dedrone technologies.

• Deliver both business and technical presentations effectively.

• Engage in technical discussions with IT departments, CIOs, channel partner leadership, and technical stakeholders.

• Establish and oversee expectations with clients and team members.

• Offer first-level technical assistance throughout the pre-sales process.

• Overcome sales challenges through innovative thinking and adaptability.

• Foster relationships with key partners to enhance growth within their customer base.

• Provide professional responses to customer RFPs/RFIs.

• Position the technology against competing solutions.

• Represent Dedrone products, company principles, and brand at customer meetings and field events.

• Manage the POC/Pilot process, which includes logistics, requirements assessment, customized testing, findings, configuration, and orientation.

• Enhance or create technical documentation.

• Capture requested features and relay feedback to Product Management, Sales, Development, Support, Engineering, and Marketing.

• Create Statements of Work for Professional Services necessary for binding quotes.

• Execute other assigned duties and projects.

⛳️ Requirements

• Willingness to travel up to 50%.

• Strong understanding of Networking (IP/ARP/DNS/DHCP/SNMP/PoE/Ethernet/IEEE802.11) and Linux.

• Basic knowledge of Physical Security, IP-Camera Placement, and related technologies.

• Fundamental understanding of Drone technology; experience in flying is a plus.

• Associate degree in Engineering or Computer Science (or a related field), or 5+ years of relevant experience.

• 3-5 years of customer-facing pre-sales or consulting experience is required.

• Proven experience in selling SaaS-based solutions.

• Possess intellectual curiosity, humility, accountability, and a positive attitude.

• Basic knowledge or interest in security, IPsec, InfoSec, hacking, and exploitation tools and methodologies.

• Basic understanding of computer hardware, operating systems, and storage devices.

• Ability to work autonomously with significant latitude for decision-making while remaining focused on achieving optimal outcomes as part of a collaborative development effort.

• Strong presentation skills and presence, technical expertise, ability to simplify complex concepts, and capability to work cross-functionally.

• Experience in developing Statements of Work (SOW) or similar documentation.

🏝️ Benefits

• Competitive salary.

• 401k with employer matching.

• Discretionary paid time off.

• Paid parental leave for everyone.

• Medical, Dental, and Vision plans.

• Fitness Programs.

• Support for Emotional & Mental Wellness.

• Opportunities for Learning & Development.

• Employee Resource Groups (ERGs).

• Snacks available in offices.