Sales Engineer, Facilities

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct discovery calls and demonstrations for Facilities-related opportunities alongside Account Executives.

• Craft tailored, strategic narratives for intricate or high-stakes transactions.

• Act as the subject-matter expert for the Incident IQ Facilities module within the Sales Engineering team.

• Keep abreast of product releases and the roadmap, sharing expertise on Facilities with fellow Sales Engineers.

• Address technical inquiries and objections specific to Facilities.

• Elevate the most challenging or competitive situations.

• Provide organized feedback to Product and Product Marketing regarding gaps in Facilities features, customer pain points, and competitive positioning.

• Represent Incident IQ at trade shows, conferences, and user group events tailored to the industry.

• Foster relationships with prospects, customers, and industry colleagues.

• Develop and enhance the Facilities-specific demo environment and related assets, including Sales Showcase and demo automation.

• Monitor competitive trends and market developments related to K-12 facilities management software.

• Convey Facilities-specific technical concepts to both technical and non-technical audiences, including executives.

• Assist with various Sales Engineering responsibilities, including other modules of Incident IQ.

⛳️ Requirements

• Bachelor's degree (four years) or equivalent experience.

• Experience in K-12 facilities management, such as a director of facilities, maintenance and operations, or a related district-level position, or pre-sales/sales engineering experience with a similar CMMS solution.

• At least 3 years of experience in a pre-sales, sales engineering, or facilities management role within the K-12 sector.

• Comprehensive knowledge of facilities management operations and workflows, including work order management, preventive maintenance, and asset management.

• Comfortable representing the company publicly at trade shows, conferences, and industry events.

• Professional and compelling presentation skills.

• Ability to convert field insights and customer feedback into actionable product recommendations.

• Outstanding written and verbal communication abilities.

• Capacity to simplify complex technical and operational ideas for diverse audiences.

• Highly organized and driven by processes.

• Capable of managing a demanding travel schedule.

• Willingness to travel over 50%, including regular attendance at national and regional facilities-industry trade shows and conferences.

• A solid understanding of API workflows and K-12 system integration capabilities is advantageous.

🏝️ Benefits

• Opportunities for whole-person growth and personal/professional development.

• Dynamic and collaborative work environment.

• Excellent work/life balance.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• 401k matching.

• Paid time off (PTO).