Sales Engineer – Commercial

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the subject-matter expert on permitting throughout sales cycles and pilot programs.

• Participate in calls led by Account Executives, evaluate customer workflows, propose customer-experience strategies, and clarify program parameters.

• Outline commercial permitting workflows and develop platform configurations that align with customer objectives.

• Conduct weekly internal meetings for ongoing pilots and accounts, monitor deadlines, manage risks, and escalate any program-related concerns.

• Generate customer-facing KPI reports detailing program status, progress made, and value provided.

• Serve as the liaison for billing and accounting related to invoices, payment schedules, and pass-through fees.

• Facilitate onboarding and training for architects, civil engineers, general contractors, departments, offices, and job captains.

• Develop scalable enablement playbooks for AEC, including report templates, onboarding checklists, contact directories, and lunch-and-learn resources.

• Collaborate with Product, Implementation, Operations, and Customer Success teams to deliver practical solutions and ensure seamless handoffs.

• Assist in expanding within targeted commercial accounts.

⛳️ Requirements

• In-depth knowledge of commercial construction, permitting, or pre-construction processes.

• Experience in pulling permits, liaising with building departments, managing permit operations, or working within the trades.

• Proficient in mapping customer processes, identifying bottlenecks, and creating scalable solutions across diverse commercial programs.

• Proven experience in managing complex programs with multiple stakeholders and ensuring accountability among third parties.

• Background in supporting sales teams during discovery, scoping, and solution validation phases.

• Capable of instructing a diverse range of stakeholders on platform usage and developing scalable training materials.

• Skilled in connecting customer challenges with product capabilities for executive audiences.

• Ability to collaborate across various functions including Sales, Product, Operations, Implementation, and Customer Success.

• Comfortable navigating ambiguity and establishing structure, content, and processes from the ground up.

• Legally authorized to work in the United States.

🏝️ Benefits

• Meaningful equity.

• 100% company-funded medical, dental, and vision coverage for employees.

• Healthcare Flexible Spending Account (FSA).

• 401(k) savings plan.

• Unlimited Paid Time Off (PTO).

• Paid family leave.

• Stipend for home office and equipment.

• Daily lunch and dinner provided in the office.

• Commuter benefits including pre-tax transit and parking.

• Commission.