Sales Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Sales to assess and prioritize opportunities that have the highest likelihood of closure and revenue potential.

• Conduct technical discovery sessions to identify business drivers, purchasing criteria, and decision-making processes.

• Provide demonstrations and proofs of concept aligned with client business requirements.

• Recognize competitive challenges and technical objections, equipping Sales with effective competitive positioning.

• Eliminate technical obstacles and assist in expediting the sales cycle.

• Participate in pipeline reviews, forecasts, and deal strategy discussions.

• Oversee technical responses for RFIs, RFPs, and security questionnaires.

• Ensure RFP content remains up-to-date and reusable.

• Elevate complex architectural issues and advanced solutions to the Solution Engineering team.

• Work collaboratively with Product, Systems Integrations, Account Management, and Partner teams.

• Convey field intelligence, competitive losses, and customer feedback to the Product team.

• Transition closed deals with all commitments, scope, and technical context documented for implementation.

• Utilize AI and automation to streamline discovery preparation, demo setup, and RFP drafting processes.

• Develop and share skills, workflows, and reusable resources.

• Update and maintain the Sales Engineering knowledge base in Confluence and SharePoint.

• Represent FreedomPay at client meetings, partner functions, and industry conferences.

⛳️ Requirements

• A Bachelor's degree is required; a technical or business discipline is preferred.

• 3–5+ years in Sales Engineering, Solutions Consulting, or a similar pre-sales role, with a proven record of supporting successfully closed deals.

• A commercial mindset, with an understanding of quotas, pipelines, and forecasting, emphasizing a revenue-driven perspective.

• Familiarity with payments and FinTech, including both card-present and card-not-present transaction flows through gateways, processors, and networks.

• Comfort with APIs and integration concepts adequate for engaging in technical discussions with developers and architects.

• Ability to manage multiple opportunities at once, prioritize effectively, and respond promptly.

• Exceptional communication skills for both technical and business audiences.

• Proficient in utilizing AI tools to enhance Sales Engineering workflows, including skills, prompts, and automations for discovery, demo preparation, and RFP responses.

• Willingness to travel occasionally for client meetings and industry events.

• Experience in the Payments or FinTech sector, with knowledge of POS, eCommerce, and mobile payment ecosystems.

• Background in selling to enterprise merchants in hospitality, retail, gaming, or other sectors served by FreedomPay.

• Familiarity with payment gateway integrations, certifications, and ISV/partner ecosystems.

• Understanding of PCI DSS, P2PE, EMV, and tokenization standards.

• Experience with CRM or similar pipeline management systems.

🏝️ Benefits

• Willingness to travel periodically for client meetings and industry events.

• Access to AI and automation tools, skills, workflows, and reusable resources to enhance Sales Engineering processes.

• A comprehensive Sales Engineering knowledge base available through Confluence and SharePoint.

• Opportunities to participate in client meetings, partner events, and industry conferences.