Sales Engineer

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Provide technical training and enablement to resellers, technology partners, and customers in the UK & Ireland regarding Webfleet products, solutions, integrations, and new releases.

• Educate and assist the UK Channel Sales team on new products, solutions, and partner integrations.

• Ensure that partners possess the necessary technical knowledge and resources to effectively position, deploy, and support Webfleet solutions.

• Offer technical pre-sales support to resellers, prospects, and customers throughout the UK & Ireland.

• Analyze customer needs to identify, position, and demonstrate suitable Webfleet solutions.

• Aid in technical discussions, product demonstrations, and solution design during the sales process.

• Serve as a reliable technical advisor for partners and customers.

• Provide operational assistance for complex post-sales technical inquiries.

• Troubleshoot and resolve technical problems both remotely and on-site as needed, escalating issues when appropriate.

• Collaborate with UK Customer Support to guarantee a high-quality support experience.

• Facilitate the resolution of intricate customer cases across various teams and functions.

• Assist in the onboarding, technical integration, and deployment of new technology partners.

• Offer continuous technical support during integration and solution development.

• Advocate for and represent UK & Ireland channel partners within Webfleet.

• Contribute to strategic initiatives aimed at growth, operational excellence, and partner success.

• Engage in confidential Alpha and Beta testing of hardware, software, and mobile applications.

• Provide technical insights and feedback to product and value stream teams.

• Coordinate with central product and technical teams on the introduction and deployment of new solutions.

• Collaborate with UK Channel Sales, Customer Support, Operations, Product, global Sales Engineers, and central teams.

• Share technical insights, market feedback, and best practices within the Sales Engineering community.

⛳️ Requirements

• Bachelor’s degree in Engineering, Computer Science, or a related technical discipline.

• Over 3 years of experience in technical sales, Sales Engineering, technical support, solutions engineering, or a similar field.

• Strong grasp of relevant technologies, software solutions, integrations, and APIs.

• Proven experience in providing technical training, enablement, or product demonstrations to partners, customers, or internal teams.

• Experience in supporting technical integrations and/or technology partners is highly preferred.

• Excellent customer-facing and communication skills in English.

• Ability to troubleshoot complex technical issues and collaborate effectively across multiple teams.

• Capacity to work independently while maintaining close connections with regional and global teams.

• Experience in a multicultural and cross-functional setting.

• Willingness to travel within the UK & Ireland for customer, partner, training, and on-site support activities as necessary.

• CV must be submitted in English.

🏝️ Benefits

• 25 annual leave days with the option to purchase up to 10 additional days.

• Opportunity to work from home.

• One-time payment for setting up your home office.

• Chance to work abroad for up to 40 working days each year.

• Day off on your birthday and time off for volunteering.

• Unlimited access to LinkedIn Learning.

• AI-powered learning and enablement, including access to premium AI tools to enhance productivity.

• Employee Assistance Program.

• Health insurance reimbursement up to £1,750.

• Access to the Gofluent platform for learning new languages.

• Free access to CALM, a leading mental health app.

• Mortgage advice available.

• Contributory pension scheme.

• Access to Perkbox platform for discounts at shops, cinemas, restaurants, and more.

• Equal opportunity employer.