Sales Engineer

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Support the Sales team in achieving revenue objectives by providing high-quality pre-sales technical assistance and presentations.

• Communicate the product's value proposition to potential customers.

• Act as the product solution expert representing NETSCOUT Systems.

• Ensure the provision of the most effective technical solution based on the information available.

• Report directly to the Regional Director and, on occasion, the Area Vice President.

• Engage and consult extensively with clients throughout the sales process.

• Collaborate with Account Managers and Regional Directors to formulate business and technical strategies.

• Assess prospect needs and devise strategies to secure business.

• Support Sales teams in making tactical sales decisions.

• Identify significant events and business challenges while presenting client solutions.

• Deliver specialized technical support utilizing NETSCOUT best practices and available resources.

• Lead technical initiatives and cultivate relationships across customers’ IT divisions.

• Document customer infrastructure, comprehend challenges, and pinpoint potential projects.

• Assist Sales teams in reaching financial objectives while accurately evaluating and forecasting opportunities.

• Create and present proofs of concept and manage competitive bake-offs.

• Prepare and execute onsite or remote presentations via WebEx or Meeting Place.

• Conduct live or pre-recorded product demonstrations.

• Facilitate whiteboard discussions for customers, resellers, and integrators.

• Investigate system usage scenarios and identify upsell opportunities.

• Adjust to scenarios involving multiple integrators on a shared customer network.

• Travel 40–50% within the designated territory and region.

• Distinguish NETSCOUT products from those of competitors.

• Analyze market trends and present solution applications in emerging sectors.

• Contribute to sales strategy from a solution requirements standpoint.

• Build relationships in key accounts and enhance overall account relationships.

• Recommend new product directions to the EBO/SBO.

⛳️ Requirements

• Bachelor’s Degree in Computer Science, Software Engineering, or a related field.

• At least 10 years of experience in IT and/or 7 years as a pre-sales engineer, Network Engineer, Application Engineer, or in a pre-sales technical support capacity.

• Experience collaborating with customers to identify technical challenges and requirements, effectively proposing suitable solutions.

• A proven track record of success in pre-sales for both themselves and their team.

• Strong background in Networking and Applications.

• Proficient in Linux/Windows operating systems.

• Familiarity with and experience in conducting business within the Region.

• Knowledge of Cisco routing, switching, gateways, and applications.

• Proficient in TCP/IP, SNMP, Netflow, and VoIP.

• Understanding of various topologies, including LAN and WAN (MPLS, Frame, ATM).

• Knowledge of trend analysis concepts.

• Familiarity with security concepts.

• Understanding of network infrastructure concepts.

• Knowledge of Network General (Sniffer) tools.

• Understanding of network performance management.

• Familiarity with fault/alert management concepts.

• Experience with operating systems (Linux, NT).

• Knowledge of SDN/NFV.

• Experience with virtualization.

• Understanding of Public and Private Cloud environments.

• Experience in responding to or creating RFI or RFPs.

• Formal sales training in pre-sales techniques.

• Outstanding verbal and written communication skills.

• Excellent organizational, time management, and multitasking abilities.

• Self-motivated and consistently seeking ways to enhance products and processes.

• MBA preferred.

• Preferred qualifications include formal presentation training, experience with HP/OV, IBM Tivoli, EMC SMARTS, ArcSight, nGenius products, and CCNA/CCNP/CCIE certification, along with security audit experience.

🏝️ Benefits

• Generous vacation package.

• Equity options.

• Matching 401k plan.

• Tuition reimbursement.

• Attractive medical and dental coverage options.

• Benefits for domestic partners.

• Health and Dependent Care spending accounts and Health Savings Account options.

• Life and Disability Benefits.

• Volunteer Time Off.

• Matching Charitable Contributions.

• Opportunities for professional development.

• Training and development programs for individuals, management, and leadership.

• Reasonable accommodations available for candidates with disabilities.