Sales Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Engage continuously with clients to ensure technical alignment.

• Address pre-sales and post-sales technical challenges, document technical specifications, and evaluate product feasibility within customer settings.

• Create and deliver technical materials and training sessions to raise product awareness before and after sales.

• Collaborate with Pre-Post Sales teams to comprehend and synchronize customer technical needs with company offerings.

• Record opportunity and customer network designs.

• Work with network and engineering teams to implement VPN, Static IP, and other technical components that support the pre-post sales process.

• Oversee customer technical inquiries and track support requests.

• Partner with Customer Success to guarantee internal alignment and fulfillment of product requirements.

• Compile and present weekly and quarterly reports, detailing technical issues and escalations.

⛳️ Requirements

• Minimum of 5 years of experience in managing technical relationships at the Enterprise level.

• At least 5 years of experience in technical pre-sales and post-sales support.

• Familiarity with networking topologies, TCP/IP protocols, and network configurations and components (including firewalls, routers, proxies, etc.).

• Knowledge of cellular networks, including Signaling (MAP, DIAMETER, GTP, etc.), core infrastructure (PGWs, STPs, DEAs, and HLR/HSS), roaming (SS7, GRX, IPX), Remote Sim Provisioning (RSP), SGP02, and SGP22.

• Strong project management and time management capabilities.

• Outstanding business acumen and interpersonal skills, showcasing the ability to forge strong technical business relationships that promote alignment internally and externally.

• Proven success in working independently as well as in a team setting.

• Ability to demonstrate strategic, tactical, and problem-solving abilities.

• Excellent written and verbal communication skills.

• Exceptional interpersonal skills.

• Capacity to undertake and manage projects with a proactive attitude.

• Proficient in analyzing data and technical trends, effectively communicating insights.

🏝️ Benefits

• Opportunities for professional growth within a reputable, innovative, and expanding international company.

• Chance to be part of a team of highly skilled specialists in an international setting.

• Fully remote position.

• Medical benefits offered.