Sales Engineer

This is a fully remote position, open to applicants in Italy.

📋 Description

• Drive revenue generation within a designated geographic region

• Boost business through VARs, national resellers, and distributors

• Act as a liaison to channel partners for sales-related support and service matters

• Build strategic relationships with channel partners

• Train and provide support to partners

• Conduct product demonstrations for partners and customers

• Assist with customer technical evaluations and Proofs of Concept

• Deliver technical enablement and respond to customer inquiries

• Respond to RFPs

• Relay customer and partner feedback to Product Management

• Function as a trusted security advisor

• Collaborate closely with sales teams during calls and meetings

• Advocate for WatchGuard solutions

• Identify, cultivate, and enhance technical relationships with reseller partners

• Provide support to reseller partners during technical pre-sales activities

• Assist field sales with both pre-sales and post-sales support

• Promote product adoption through tradeshows, seminars, webinars, and technical training sessions

• Coordinate technical resources across departments to secure opportunities

• Escalate and resolve issues faced by partners and customers

• Aid customers and partners in the setup and configuration of WatchGuard products

• Identify and report on competitive trends

• Develop technical content for end users and partners

⛳️ Requirements

• Genuine enthusiasm for cybersecurity

• Experience in designing and consulting on cybersecurity solutions

• Strong technical knowledge and understanding of protecting digital assets

• Excellent interpersonal, written, and verbal communication abilities

• Proficient presentation, listening, and negotiation skills

• Capability to work collaboratively and foster relationships with clients, channel partners, and internal teams

• Familiarity with WatchGuard products or competitive offerings such as SonicWALL, Fortinet, and Sophos

• Background in endpoint security is advantageous

• Solid networking background, including TCP/IP, DHCP, DNS, VLAN, and routing

• Basic to good experience with virtualization technologies

• Ability to manage competing priorities effectively

• Self-management skills and capability to work remotely

• Driving License B

• Over five (5) years of pre-sales technical experience with a reseller or manufacturer

• WatchGuard or competitor technical and sales certifications are preferred

• Proficient in English communication

🏝️ Benefits

• Comprehensive onboarding plan spanning 30/60/90/120/365 days

• Flexible remote work arrangement

• Access to sales certifications

• Opportunity for product technical certifications

• Home lab setup assistance