Sales Engineer

This is a fully remote position, open to applicants in Florida, +7 more states.

📋 Description

• Connect technical knowledge with effective sales strategies

• Collaborate closely with the sales team to foster client relationships

• Engage in discovery processes to comprehend client goals

• Deliver technical and industry insights

• Align client needs with proposed TailWind products and services

• Support in closing sales transactions

• Aid in the creation of a quality control program in partnership with Vendor Management and Operations

• Assist in the planning and execution of internal technical training sessions

• Review quote requests to ensure completeness

• Work alongside clients, vendors, suppliers, and internal teams to gather information for scopes of work, quotes, and change orders

• Suggest solutions and scope adjustments that fulfill client objectives

• Prepare solutions, quotes, statements of work, change orders, and technical documents

• Lead presentations on technical concepts, solution scope, size, and business rationale

• Utilize and enhance pricing and quoting guidelines

• Keep information current in TailWind systems and update the quote database

• Assist in responding to client RFQ/RFP/RFIs

• Provide technical support to Sales, Engineering, and Operations teams

• Document processes, procedures, best practices, installation guides, and quoting tools

• Identify opportunities for process improvements and efficiencies

• Use Microsoft Suite, PDF editing tools, Visio, Teams, and TailWind systems

• Demonstrate professionalism, a strong work ethic, and integrity

• Perform additional duties as assigned

• Travel occasionally

⛳️ Requirements

• At least 3 years of experience as a Pre Sales Engineer

• Minimum 1 year of experience in estimating and drafting proposals for large-scale national ICT deployments and extensive structured cabling projects

• Experience as an onsite project manager or field technician in structured cabling projects

• Comprehensive knowledge across the IT infrastructure sector

• BICSI RCDD or BICSI TECH certification

• Strong written and verbal communication abilities

• Capability to quickly build rapport and credibility

• Proficiency in articulating value propositions and explaining technical products to non-technical audiences

• Excellent customer service skills

• Ability to manage multiple tasks, take initiative, and follow through on assigned responsibilities in a timely manner

• Proven skills in relationship building and professional interaction with clients, vendors, suppliers, and colleagues

• Exceptional attention to detail and technical documentation capabilities

• Planning, organization, and implementation skills

• Ability to work independently as well as collaboratively within a team

• Proficiency with Microsoft Office Suite and PDF editing tools

• Willingness to travel

• Candidates from Minnesota, Wisconsin, Ohio, Iowa, Florida, North Carolina, Texas, or Tennessee will be considered

🏝️ Benefits

• Medical

• Dental

• Vision

• HealthiestYou!

• 401K Match

• Basic Life Insurance

• Voluntary Life Insurance

• Voluntary Short Term Disability

• Voluntary Long Term Disability

• Other Supplemental benefits

• Paid holidays

• Floating holidays

• PTO accrual

• Birthday PTO hours