Sales Engineer

This is a fully remote position, open to applicants in Taiwan.

📋 Description

• Serve as a liaison between business operations and development teams.

• Grasp both the technical and business aspects of integrations.

• Provide support to the Customer Solutions team in the role of a Sales Engineer.

• Collaborate with clients and suppliers on travel-industry integration projects.

• Conduct testing of API endpoints and analyze logs utilizing tools such as Postman.

• Create requirements and functional specifications that cater to both business and development teams.

• Manage multiple projects simultaneously.

• Facilitate communication with internal teams and clients.

⛳️ Requirements

• At least 3 years of experience in client and supplier integrations within the travel industry.

• Knowledge of business and distribution models in the travel sector, including OTA, bedbank, and TMC.

• Demonstrated experience in client-facing roles.

• Sales experience is a plus.

• Capability to read and comprehend technical documentation, including API specifications, JSON/XML formats.

• Proficient in using tools like Postman for endpoint testing and log review.

• Familiarity with project management software such as Jira, Confluence, or equivalent.

• Competence in drafting requirements and functional specifications for business and development teams.

• Strong analytical abilities with a knack for identifying and resolving issues.

• Process-oriented yet practical.

• Capable of managing multiple projects concurrently while maintaining organization.

• Excellent communication skills with internal teams and clients.

• Proactive attitude and readiness to raise concerns when discrepancies arise.

• Professional-level proficiency in both English and Chinese.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Opportunities for professional development and career advancement.

• Flexible working hours and remote work options.

• Comprehensive health benefits and wellness programs.

• Collaborative and innovative work environment.