Sales Engineer

This is a fully remote position, open to applicants in Malaysia.

📋 Description

• Serve as a liaison between the business and development teams for the Customer Solutions group

• Grasp both the technical and business aspects of integrations

• Facilitate client and supplier integrations within the travel sector

• Manage multiple projects simultaneously

• Engage in communication with internal teams and clients

• Detect and address integration-related issues

• Draft requirements and functional specifications to support both business and development teams

⛳️ Requirements

• At least 3 years of experience in client and supplier integrations within the travel industry

• Knowledge of various business and distribution models in the sector (OTA, bedbank, TMC, etc.)

• Demonstrated experience in client-facing positions

• Previous sales experience is a plus

• Capability to read and comprehend technical documentation: API specifications, JSON/XML

• Proficient in using tools like Postman to test endpoints or analyze logs

• Experience with project management software such as Jira, Confluence, or similar

• Skilled in drafting requirements and functional specifications for both business and development teams

• Strong analytical abilities to identify and resolve issues; process-oriented yet pragmatic

• Capacity to manage multiple projects at once while maintaining organization

• Excellent communication skills with internal teams and clients; proactive and willing to voice concerns when necessary

• Professional-level fluency in both English and Chinese

🏝️ Benefits

• Competitive salary and performance-based incentives

• Opportunities for professional development and training

• Dynamic work environment with a focus on innovation

• Comprehensive health and wellness benefits

• Flexible work arrangements to promote work-life balance