Sales Engineer

This is a fully remote position, open to applicants in Singapore.

📋 Description

• Serve as a liaison between business operations and development teams.

• Grasp both the technical aspects and business requirements of integrations.

• Assist the Customer Solutions team in a Sales Engineer capacity.

• Collaborate with clients and suppliers on integrations within the travel sector.

• Manage multiple projects simultaneously.

• Detect and troubleshoot integration issues.

• Draft requirements and functional specifications for both business and development teams.

• Engage in communication with internal teams and clients.

⛳️ Requirements

• At least 3 years of experience in client and supplier integrations within the travel industry.

• Knowledge of various business and distribution models in the sector (OTA, bedbank, TMC, etc.).

• Demonstrated experience in client-facing positions.

• Proven sales experience is considered a plus.

• Ability to interpret and comprehend technical documentation: API specifications, JSON/XML, and proficiency in using tools like Postman for endpoint testing or log review.

• Expertise in project management tools such as Jira, Confluence, or equivalent software.

• Capability to draft requirements and functional specifications that cater to both business and development teams.

• Strong analytical abilities, skilled in identifying and resolving issues; process-oriented yet pragmatic.

• Proficient in managing multiple projects concurrently while maintaining organization and oversight.

• Exceptional communication skills with internal teams and clients; proactive and willing to raise concerns when discrepancies arise.

• Professional-level fluency in English and Chinese.

🏝️ Benefits

• Comprehensive health and wellness programs.

• Opportunities for professional development and career advancement.

• Flexible work arrangements to promote work-life balance.

• Collaborative and inclusive company culture.