Sales Engineer

This is a fully remote position, open to applicants in Singapore.

📋 Description

• Serve as a customer-oriented technical sales professional, guiding both prospective and existing customers throughout the region.

• Collaborate with Regional Sales Managers and channel partners to identify and pursue customer opportunities.

• Investigate technical requirements, design solutions, and articulate their business and technical advantages.

• Align customer business drivers and budget constraints with Menlo Security solutions.

• Lead proof-of-concept initiatives, encompassing deployment, configuration, user training, and problem resolution.

• Leverage AI-powered tools for account research, competitive analysis, technical documentation, RFP responses, and follow-up communication.

• Foster partner self-sufficiency and encourage partner-led opportunities.

• Assist customers in enhancing the implementation and integration of Menlo Security products.

• Provide feedback on customer accounts and field activities to Sales, Product Management, and Engineering teams.

• Manage technical victories from the initial discovery phase through proof of concept to final closure.

⛳️ Requirements

• Bachelor's or Master's degree in Computer Science or a related field, or equivalent experience.

• Located in Singapore, with the ability to travel overnight throughout the region as necessary.

• Over 4 years of pre-sales experience in the fields of computer networking or security.

• Extensive knowledge and practical experience with web proxy technologies, network security, firewalls, IDS/IPS, HTTP/SSL proxies, OSI model, IPv4/6, routing, switching, DNS, VLANs and subnetting, email security, and mail flow.

• Exceptional written and verbal communication skills.

• Experience with malware analysis, sandboxing solutions, host-based forensics, and Windows internals is highly desirable.

• Preferred experience in network forensics, including packet capture and analysis.

• Incident response experience, covering workflow procedures, evidence collection, and chain of custody management is a plus.

• Familiarity with Active Directory, SCCM, LDAP/RADIUS/TACACS+, two-factor authentication, VMware, Citrix, and VDI is preferred.

• Knowledge of hacking and exploitation tools, malware families, and evasion techniques for AV/IDS/IPS is advantageous.

• Working familiarity with Menlo Security competitors is preferred.

• Proficiency in using AI-assisted sales and productivity tools is preferred.

🏝️ Benefits

• Comprehensive health and wellness programs.

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• Flexible work arrangements to support work-life balance.

• Access to cutting-edge technology and resources.