Sales Engineer

This is a fully remote position, open to applicants in Taiwan.

📋 Description

• Oversee EMS product sales and services within the designated territory, including the development of the sales channel.

• Create new business opportunities while nurturing supplier-customer relationships through relationship building, product expertise, competitive analysis, and opportunity identification.

• Spend considerable time with clients at production and development sites.

• Collaborate with Sales, Design Engineering, and R&D to incorporate manipulator, docking, and interface technologies.

• Aid in defining new product concepts and specifications informed by customer needs and sales or marketing data.

• Develop and present product and concept demonstrations to clients.

• Manage applications engineering requests, statements of work, request-for-quote documents, and concept illustrations.

• Install equipment, resolve performance challenges, document field service reports, and ensure follow-up on issue resolution.

• Consult with engineering staff to address system operation and maintenance issues.

• Conduct sales and service visits to cultivate new business and secure orders.

• Meet sales targets and management goals for the assigned territory.

• Formulate sales strategies and tactics for both existing and prospective customers.

• Generate leads from potential clients.

• Coordinate quoting processes and maintain the forecast funnel within Microsoft Dynamics CRM.

• Organize weekly activity and sales/service reports.

• Prepare sales and forecasting documentation.

• Manage direct sales responsibilities for key customers and relationships.

• Represent the organization at trade association meetings.

• Oversee new product development, customer-factory installations, and service initiatives.

• Troubleshoot manipulators, docking hardware, electrical interface equipment, and associated applications and engineering specifications.

⛳️ Requirements

• Bachelor's degree or equivalent experience in engineering, business, or marketing.

• Minimum of five years of field experience in applications or engineering within an ATE company or semiconductor testing environment.

• Demonstrated success in achieving sales targets in the electronic capital equipment sector.

• Willingness and ability to travel extensively (40%+).

• Strong verbal, presentation, and written communication abilities.

• Proficiency in multiple languages is advantageous (Korean, Japanese).

• Interest in leading and mentoring others; supervisory skills or aspirations.

• Exceptional organizational capabilities.

• Proficient computer skills, including MS Word, Excel, PowerPoint, Outlook, Microsoft Dynamics CRM, and CAD drawings.

• Comprehension of electrical interfacing and mechanical schematics, with the ability to interpret and carry out product installations.

• Capacity to interact effectively and communicate with personnel at all levels.

• Ability to thrive in a high-pressure, ever-changing environment.

• Capability to lift up to 80 lbs.

• Moderate physical activity and manual dexterity are necessary during equipment installations.

• Ability to manage a moderate level of stress.

• Domestic and international travel is required.

🏝️ Benefits

• Employee assistance program.

• Paid time off.

• Paid holidays.

• Referral bonus program.

• Employee Stock Purchase Plan (15% discount on company stock).

• Tuition reimbursement.