Sales Engineer

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Act as the main technical support for the sales team.

• Proactively lead and manage the technology evaluation phase of the sales process.

• Ensure customer success with Harness solutions.

• Collaborate with sales colleagues to steer customers towards establishing a commercial relationship.

• Provide product demonstrations that illustrate the value of Harness software to customers.

• Represent the product in front of customers and at conferences, seminars, and other industry events.

• Maintain up-to-date knowledge of technology trends and advancements.

• Work directly with customers to troubleshoot common issues.

• Connect customer business challenges with technical solutions.

• Facilitate complex technical discussions to demonstrate the value of Harness offerings.

• Address functional and technical components of RFIs/RFPs.

• Communicate customer needs to Engineering teams.

• Travel across the sales territory, sometimes on short notice.

⛳️ Requirements

• Exceptional presentation skills in showcasing our platform through presentations and demonstrations.

• Capability to collaborate directly with customers to resolve common issues.

• Proficient in linking business challenges to technical solutions.

• Ability to comprehend and articulate the value propositions of technology.

• Experience in managing complex technical interactions with customers.

• Background in software development, previous developer experience, or familiarity working with developers in a DevOps environment.

• Strong understanding of cloud technologies.

• Experience in infrastructure automation tools, such as Terraform.

• Ability to respond to functional and technical aspects of RFIs/RFPs.

• Skill in relaying customer requirements to Engineering teams.

• Willingness to travel throughout the sales territory with minimal restrictions and occasionally at short notice.

• A valid authorization to work in the U.S. is mandatory.

🏝️ Benefits

• Competitive salary.

• Comprehensive healthcare benefits.

• Flexible Spending Account (FSA).

• Employee Assistance Program (EAP).

• Flexible Time Off and Parental Leave.

• Quarterly Harness TGIF-Off / 4 days.

• Monthly, quarterly, and annual social and team-building events.

• Recharge & Reset Program.

• Monthly internet reimbursement.

• Commuter benefits.

• Performance-based incentive and/or equity may be available depending on the position.