Sales Engineer

This is a fully remote position, open to applicants in Taiwan.

📋 Description

• Generate sales orders by engaging with customers directly

• Assist clients in selecting the most suitable refractory products for their specific applications

• Offer technical support throughout the sales process, from product selection to installation

• Aim to maximize business opportunities while achieving optimal profit margins

• Cultivate long-term relationships with customers

• Plan and conduct sales calls with both new and existing customers, end users, and contractors

• Initiate collaborative sales visits and job site inspections, including troubleshooting issues

• Oversee material inventory and distribution-center business levels

• Address customer complaints and aid in collections

• Follow up on orders and deliveries while performing various additional tasks

• Provide prompt and precise sales quotations and follow up on customer inquiries and complaints

• Conduct business reporting, forecasting, and planning, including CRM data entry

• Review sales budgets and company information

• Deliver sales and product presentations

⛳️ Requirements

• A B.S. degree in Engineering, Industrial Technology, or related fields, or equivalent practical experience

• A fundamental understanding of refractories is required

• Proficiency in computer operations, particularly in Microsoft Office Suite with advanced Excel skills

• Strong interpersonal and communication skills, with the ability to collaborate effectively in a team setting

• Excellent analytical abilities and capability to compile and quickly interpret data

• Comprehensive industry-specific knowledge along with the capacity to manage supplier relationships

• Exceptional organizational skills with a keen attention to detail

• Self-motivated with a high adaptability to change

• A minimum of five (5+) years of refractory or industrial-based field experience, focusing on sales and marketing

• Capability to perform specified physical and environmental tasks, including lifting up to 50 pounds less than 1/3 of the time, frequent standing, and working in designated environments

🏝️ Benefits

• Competitive salary and performance-based incentives

• Comprehensive health, dental, and vision insurance

• Retirement savings plan with company matching contributions

• Opportunities for professional development and career advancement

• Supportive and dynamic work environment