Sales Engineer

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Become proficient in Axon technologies and products.

• Deliver business and technical presentations to leadership, support personnel, and end users.

• Engage in technical discussions with IT departments, CIOs, channel partners, and technical stakeholders.

• Manage expectations of both customers and team members.

• Provide initial technical support throughout the pre-sales process.

• Overcome sales challenges through innovative thinking and adaptability.

• Cultivate relationships with key partners and expand their customer base.

• Position Axon technology in comparison to competing offerings.

• Represent Axon's products, values, and brand during customer meetings and field events.

• Oversee the POC/Pilot process, which includes logistics, requirements assessment, tailored testing, configuration, and orientation.

• Enhance or create technical documentation.

• Gather requested features and relay feedback to Product Management, Sales, Development, Support, Engineering, and Marketing teams.

• Create Statements of Work for Professional Services and binding quotes.

• Support Sales with presentations, analyses, commercial offer documentation, document translation, and verification.

• Provide training for new employees.

• Execute other assigned tasks and projects.

⛳️ Requirements

• Willingness to travel.

• Proficient in Spanish and English; knowledge of Portuguese is an advantage.

• Associate degree in Engineering or Computer Science (or related field), or a minimum of 5 years of relevant experience.

• At least 4 years of customer-facing pre-sales or consulting experience is required.

• Minimum of 3 years of experience with public procurement in Latin America.

• Experience in selling SaaS-based solutions.

• Familiarity with networking, storage, virtualization, or related technologies.

• Strong technical writing skills for crafting customer RFPs/RFIs.

• Basic understanding of security, IPsec, InfoSec, and hacking and exploitation tools and methodologies.

• Fundamental knowledge of computer hardware, operating systems, and storage devices.

• Excellent presentation skills and technical proficiency.

• Experience in developing Statements of Work (SOW) or similar documents.

• Intermediate understanding of routing and switching methodologies, telecommunications, and Internet technologies.

• Basic knowledge of virtualization and cloud technologies.

• Network and telecommunications certifications such as CCNA, CCNP, CompTIA Network+, or WCNA.

• Experience with Law Enforcement technology solutions and public procurement in Latin America is a plus.

• Resume must be submitted in English.

🏝️ Benefits

• Travel up to 70% throughout South and Central America.

• Professional growth through training new employees and mastering Axon technologies/products.

• Opportunity to contribute to a mission centered on preserving life and ensuring public safety.

• Equal opportunity employer dedicated to diversity, equity, inclusion, and the well-being of employees.

• Accommodation for disabilities or special needs during the application or recruitment process.