Sales Enablement Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the intake, prioritization, and sequencing for critical Upsell initiatives.

• Lead the regular enablement planning sessions in collaboration with Upsell business partners.

• Develop and sustain enablement plans for Tier 1 initiatives.

• Convert product releases and process modifications into effective training, documentation, and communications.

• Manage change and internal communications strategies.

• Collaborate with Product and Product Marketing on go-to-market requirements and adoption initiatives.

• Create enablement content, training resources, playbooks, and support materials.

• Conduct training sessions through instructor-led and subject-matter-expert workshops.

• Act as the enablement liaison for Upsell leadership, GTM, Post Sales, Fintech sellers, and product/revenue executives.

• Represent enablement in cross-departmental planning efforts.

• Monitor the adoption and effectiveness of initiatives using the Upsell scorecard.

• Enhance intake and tiering processes based on implementation outcomes.

⛳️ Requirements

• Demonstrated experience in enablement with a proven impact on business outcomes within a high-growth, rapidly evolving organization.

• In-depth understanding of the home services sector along with ServiceTitan's products, platform, and clientele.

• Sales or account management experience, ideally within a B2B SaaS or post-sales context, alongside enablement expertise.

• Bachelor's degree (BA/BS).

• 4–6+ years of relevant experience in enablement, training, or go-to-market program management.

• Proven ability to manage multiple simultaneous, cross-functional projects.

• Experience in managing intake, prioritization, and aligning stakeholders with minimal supervision.

• Strong history of building relationships with senior stakeholders in Product, Product Marketing, RevOps, and Sales/Account Management leadership.

• Outstanding written and verbal communication abilities.

• Capability to translate product and process changes into clear, actionable enablement strategies.

• Ability to prioritize and sequence competing high-priority initiatives in a dynamic, ambiguous environment.

• Proficiency with CRMs, LMS platforms, eLearning software, and project management tools such as Jira and Confluence.

• Experience in people management or the ability to inspire and lead others without direct authority.

🏝️ Benefits

• Flexible time off.

• Opportunities for learning and development.

• Comprehensive onboarding program.

• Leadership training.

• Programs and events.

• Bonusly rewards.

• Peer-nominated awards.

• Company-paid medical, dental, and vision insurance.

• 100% employer-paid options and 90% dependent coverage.

• Flexible Spending Account (FSA) and Health Savings Account (HSA).

• 401(k) matching.

• Telehealth options, including One Medical memberships.

• Parental leave and support.

• Up to $20k in fertility services (IUI and IVF).

• Reimbursement for surrogacy and adoption.

• On-demand maternity support through Maven Maternity.

• Complimentary breast milk shipping via Maven Milk.

• Pet insurance.

• Legal advisory services.

• Financial planning tools.

• Annual bonus.

• Equity.