Sales Development Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide support to management team members and executives as required.

• Carry out administrative tasks for the sales team, including organizing meetings or conferences and preparing necessary materials.

• Assist the Inside Sales team by generating data reports and sales guides.

• Track sales performance using sales monitoring tools and communicate progress to the Inside Sales team.

• Participate in both virtual and face-to-face meetings and manage email correspondence for all territories within the region.

• Meet with senior leadership to offer updates on strategic initiatives and client trends.

• Coordinate the preparation of sales metric reports focusing on productivity and key performance indicators.

• Create presentations and reports for the sales team.

• Handle customer inquiries via email, phone, social media platforms, and chat.

• Deliver customer service by tracking pending orders and addressing customer requests.

• Recognize opportunities for enhancing sales performance and processes.

• Develop content and identify marketing and sales opportunities for social media outlets.

• Execute additional duties as assigned.

⛳️ Requirements

• High School Diploma or GED is mandatory.

• A Bachelor’s Degree in Marketing or equivalent professional experience is required.

• Demonstrated experience as a Sales Support Specialist.

• Preferred experience in the Railroad, Construction, or similar industries.

• Marketing experience within the Railroad Industry is advantageous.

• Exceptional written and verbal communication abilities.

• Strong active listening skills and the capability to quickly adapt to diverse customer needs.

• Excellent analytical and multitasking capabilities, with the ability to prioritize effectively.

• Proficient time management and organizational skills.

• Strong interpersonal and customer service expertise.

• Proficient in Microsoft Office Suite and familiar with social media platforms.

• Ability to analyze sales metrics and perform data entry efficiently.

🏝️ Benefits

• Comprehensive health insurance package.

• Opportunities for professional development and growth.

• Flexible work schedules.