Inbound Sales Development Representative – GoHighLevel

This is a fully remote position, open to applicants in Egypt, +4 more countries.

📋 Description

• Oversee and swiftly respond to incoming leads from GoHighLevel, ManyChat, Meta lead forms, social media, email, and SMS.

• Take charge of conversations post-automated qualification, addressing inquiries, and steering prospects toward securing appointments.

• Organize scheduling for qualified prospects on the relevant calendars and ensure that confirmations and reminders are sent out.

• Conduct timely follow-ups to maximize opportunities for booking appointments.

• Assess the fit, interest, needs, timing, and decision-making capabilities of prospects.

• Reach out to unresponsive or undecided leads via phone, SMS, email, and social media channels.

• Re-engage older leads through consistent and personalized follow-up efforts.

• Handle common objections and clarify subsequent steps.

• Maintain precise lead records, pipeline stages, notes, tasks, and follow-up activities within GoHighLevel.

• Ensure every lead has a documented next step and that qualified opportunities receive regular attention.

• Monitor metrics such as speed to lead, initiated conversations, completed follow-ups, booked appointments, show rates, and qualified opportunities.

• Provide insights regarding lead quality, objections, frequently asked questions, and prospect behavior.

• Suggest enhancements to qualification questions, outreach scripts, and follow-up timing.

• Collaborate with sales and marketing teams to enhance lead nurturing and appointment conversion.

⛳️ Requirements

• 1–2+ years of professional experience in appointment setting, inbound sales, lead qualification, SDR, or customer-facing sales roles.

• Experience in booking appointments with U.S.-based prospects.

• Proven track record of managing high volumes of inbound leads and follow-up activities.

• Familiarity with CRM systems for tracking prospects, managing pipelines, and coordinating follow-ups.

• Experience supporting clients in real estate, mortgage, marketing services, or professional services is preferred.

• Ability to engage prospects through phone, SMS, email, and social media messaging.

• Proficiency with GoHighLevel or similar CRM platforms.

• Familiarity with ManyChat is advantageous.

• Strong skills in lead qualification, objection handling, and appointment setting.

• Ability to manage multiple prospect conversations while keeping accurate records.

• Excellent organizational skills and a disciplined approach to follow-ups.

• Capability to track appointment-booking performance, show rates, and lead conversion metrics.

• A responsive, reliable, and proactive approach to lead management.

• A goal-oriented mindset focused on appointment-booking and conversion objectives.

• Ability to work independently while keeping internal teams updated.

• Must be available to work from 9:00 AM to 5:00 PM PST / U.S. business hours.

• Proficiency in English is required; a resume must be submitted in English and in PDF format.

🏝️ Benefits

• Commission offered.

• Opportunity to engage with warm inbound prospects.

• Potential for growth within a high-volume, performance-driven sales and marketing team.